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New York, New York, United States
Hybrid
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
As a Principal Product Designer at Flex, you’ll solve problems for consumers across the country who are underserved by existing financial products. We’re handling people’s most significant recurring expense, which means the stakes of getting the experience right are real: a confusing screen or a poorly handled edge case can cost someone a late fee, a credit mark, or a difficult conversation with their leasing office.
We’re looking for a designer to lead a full area of our business. You’ll shape and drive the vision for your vertical, and you’ll be accountable for how it connects to everything around itThe experience only holds together if someone is responsible for the whole of it, not just their team’s slice. That means setting direction, aligning several teams around one coherent picture, and raising the quality bar across all of them.
This is an individual contributor role with the influence of a leader. Your leverage comes from the artifacts you make, the standards you set, and the designers you make better, not from a reporting line. You’ll still be deep in the work leading design exploration on the most critical projects, and building the prototypes that show where a body of work is headed and what it will unlock.
This is a highly measured, highly cross-functional environment, with a big opportunity for designers to bridge true customer needs with creative solutions. You’ll work alongside product managers, engineers, data analysts, risk, and compliance partners, and most of what you design will run as an experiment before it becomes the default. The designers who do their best work here are highly creative with solutioning, curious about the numbers, comfortable with constraints, and willing to change their minds when the evidence says to. All of your design skills will be put to use, from design thinking to interaction design and visual design.
Nice to have
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
For full-time non-U.S. employees, we offer:
