Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
About Us:
At Uniphore, we are at the forefront of enterprise innovation, building the next generation of intelligent automation. Our process discovery platform provides Global 500 companies with unprecedented visibility into how their businesses actually run, enabling them to make data-driven decisions, optimize operations, and accelerate end to end process agentification and digital transformation. We are a team of ambitious innovators, and we are looking for a product thought leader to help us shape the future of work.
The Role:
We are seeking a visionary Principal Product Manager to lead the charge for our core Process Intelligence and Automation platform. This is a senior individual contributor role with a massive impact, responsible for setting the product vision, strategy, and execution roadmap. You will be the driving force behind our platform's evolution, ensuring it not only leads the market but defines it.
You will immerse yourself in the complex world of enterprise workflows, becoming the go-to expert on the business automation market landscape. Your mission is to translate deep customer empathy and technical expertise into a world-class product that empowers organizations to operate with unparalleled efficiency and intelligence.
What You'll Do:
- Set the Vision: Define and evangelize a compelling long-term vision and strategy for our process discovery platform, aligning it with our ambitious company goals.
- Own the Roadmap: Develop, maintain, and execute a detailed product roadmap, prioritizing features and investments based on customer needs, market opportunities, and business objectives.
- Subject Matter Expert: Expert on the business automation landscape, including process mining, task mining, BPMN, workflow engines, and orchestration systems in large-scale enterprise environments.
- nnovate with AI: Drive the integration of cutting-edge AI technologies, including LLMs, Large Action Models (LAMs), and Agentic AI platforms, to create a truly intelligent and autonomous system. You will generate innovative ideas and lead fast-paced iterations to bring them to life.
- Drive Product Growth: Develop and execute strategies for product-led growth, focusing on user acquisition, activation, retention, and expansion within large enterprise accounts.
- Lead and Collaborate: Act as a strong product thought leader both internally and externally. You will work collaboratively with engineering, design, marketing, sales, and customer success to ensure seamless product development and a successful go-to-market strategy.
- Engage with Sales and customers: Spend significant time with sales and customers to understand their pain points, validate hypotheses, and gather feedback to ensure we are building a product that solves real-world problems.
- Execute with Excellence: Author detailed product requirements, user stories, and specifications. You will manage the entire product lifecycle from ideation through to launch and beyond, making data-driven decisions to optimize performance.
What You'll Bring:
- Experience: 8+ years of product management experience, with a significant portion focused on enterprise B2B SaaS products.
- Domain Expertise: Deep expertise in the business automation market. You must have a strong understanding of:
- Business Process Model and Notation (BPMN).
- Workflow engines and orchestration systems.
- Process and task mining technologies.
- AI Acumen: A demonstrable passion and "knack" for emerging AI technologies. You should have a strong understanding of LLMs, LAMs, and the burgeoning field of Agentic AI and how they can be applied to solve enterprise challenges.
- Product Growth Champion: Proven experience in driving product growth within an enterprise software context. You know how to move metrics and expand market share.
- Strategic Thinker: Ability to think strategically and creatively, translating abstract concepts into a clear, actionable product roadmap.
- Leadership: A natural thought leader who can inspire and influence cross-functional teams and engage with senior leadership. You are a strong collaborator who values teamwork.
- Execution-Oriented: A bias for action and the ability to thrive in a fast-paced, iterative environment. You are comfortable with ambiguity and can drive projects to completion.
- Communication: Exceptional communication skills, with the ability to articulate a clear and compelling product vision to a wide range of audiences, from engineers to executives.
Why Join Us?
- Impact: This is a rare opportunity to own a critical product at a pivotal moment in the industry. The work you do will directly shape the future of enterprise automation.
- Innovation: We are committed to pushing the boundaries of what's possible. You will have the resources and autonomy to experiment with the latest technologies.
- Team: You will be surrounded a world-class team of passionate, collaborative, and driven individuals.
- Growth: We are a fast-growing company with ample opportunities for professional development and career advancement.
Hiring Range:
$226,100 - $310,900 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
