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Seattle, Washington, United States
Hybrid
Job Description:
At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.About the Role:
The Global Network team is looking for a Principal Program Manager – Technical to own the Remitly Business disbursement program: the network capabilities, partnerships, and platform investments that enable Remitly to move money to and on behalf of businesses. The Global Network team is a fundamental driver of Remitly's ability to reach international customers and provide a diverse set of disbursement methods. From the quality of integrations, to a world class money transfer platform that disburses billions of dollars, to the customer-facing experiences we build, the Global Network team directly impacts the Remitly experience. In this role, you won't build the platform yourself — you will work cross-functionally with platform owners to influence what gets built to support your program.
As a Principal leader, you will define and drive the long-term vision and strategy for business disbursement at Remitly. This is a high-consequence, high-scale program: you will work with external partners, shape commercial terms, and drive the platform capabilities that make business payouts reliable, fast, and defensible. You will architect the future state of this program — scalable integration frameworks, reusable infrastructure, and differentiated capabilities that compound across markets — and you will use AI as a core working tool to get there, accelerating discovery, analysis, and execution well beyond what a single owner could traditionally deliver.
As the single threaded owner, you will identify bold, high-conviction bets that create durable competitive advantage. You will determine where to invest, where to standardize and platformize, and where to innovate — including where AI can unlock structural differentiation in speed, cost, coverage, and resiliency. You will balance immediate customer and commercial opportunities with foundational investments that compound over time, and you will be accountable for the program's vision, roadmap, and measurable outcomes.
You will report to the Director of Global Money Movement and drive outcomes through influence across engineering, platform, compliance, and business teams.
You Will:
Own the end-to-end strategy, roadmap, and measurable outcomes for Remitly's business disbursement program — and personally execute against it, from partner escalations to launch checklists
Use AI tools as a force multiplier across your work — from analysis and technical discovery to program operations — and raise the bar for how the team applies AI to move faster with higher quality
Work directly with external partners and represent the program with Business Development and business unit leadership, advocating at the VP level for the investments and commercial structures the program needs
Develop a deep understanding of Remitly's services and platform architecture, evaluating how they interoperate with partner APIs and local payment rails to inform architecture decisions and scalable integration patterns
Drive internal platform and engineering teams to build the features business disbursement requires, through clear requirements, structured problem solving, and strong technical judgment
Identify and prioritize customer pain points, market shifts, and competitive opportunities to shape a differentiated and defensible program strategy
Ground decisions in data — define the program's success metrics, run your own analyses to size opportunities and diagnose issues, and use the results to drive prioritization and investment tradeoffs
Elevate product thinking within the team by fostering clarity of vision, customer obsession, and a high bar for scalable, platform oriented solutions
You Have:
10+ years of program management experience
Proven experience defining and driving long term product or program vision and translating strategy into measurable business and customer outcomes
Experience working directly with external partners — driving technical integrations and managing ongoing partner relationships — in collaboration with business development teams
Strong technical fluency, with the ability to engage deeply in architecture discussions, reason about APIs and distributed systems, and make informed tradeoffs with engineering
Experience owning a product or platform with clear accountability for performance metrics such as reliability, speed, cost, and growth
Strong analytical skills: comfortable pulling and analyzing data yourself (e.g., SQL) to inform decisions, measure outcomes, and make the case for investments
Demonstrated success influencing senior stakeholders — including VP-level executives — and aligning cross functional teams in ambiguous, high impact environments
An operator's bias for action: you are as comfortable executing the work yourself — writing docs, testing integrations, chasing down blockers — as you are setting the strategy
Strong product judgment, with the ability to balance short term results with foundational investments that create durable competitive advantage
A track record of effectively applying AI tools to your own work — accelerating analysis, prototyping, and decision making — and of helping others do the same
Experience in payments, remittance, financial infrastructure, or global network platforms strongly preferred
Compensation Details: The starting base salary range for this position is typically $168,000-$210,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid
Our Benefits:
Flexible paid time off
Health, dental, and vision + 401k plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education benefits
Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
