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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
The Principal, Project Manager is accountable for the successful delivery of large, complex, and strategically significant IT projects or programs with limited managerial oversight. The role converts desired business results into an integrated delivery approach, directs cross-functional and third-party teams, resolves advanced delivery issues, and provides decision-ready reporting to sponsors and governance bodies. The incumbent operates as an internal expert in project delivery, coaches and delegates work for less experienced professionals, and influences project management policies, practices, and procedures.
Key Responsibilities
- Own end-to-end delivery of large, complex IT projects or coordinated workstreams from initiation through transition to operations and benefits realization.
- Develop the delivery strategy and integrated plan, including scope, schedule, milestones, dependencies, resources, budget, quality, communications, procurement, and organizational change activities.
- Clarify objectives and success measures with executive sponsors, business owners, technology leaders, and control functions; maintain alignment as conditions change.
- Establish fit-for-purpose governance, decision rights, escalation paths, controls, documentation standards, and reporting cadence appropriate to project risk and complexity.
- Lead matrixed teams and vendors across functions, locations, and time zones; delegate work, review deliverables, coach lower-level professionals, and remove delivery barriers.
- Anticipate and resolve advanced, ambiguous, or cross-functional issues. Develop options, assess tradeoffs, and present clear recommendations for timely decisions.
- Manage project risks, issues, assumptions, dependencies, and changes. Ensure owners, response actions, due dates, and escalation criteria are defined and monitored.
- Monitor financial performance, resource capacity, vendor commitments, and forecast accuracy; identify variances and drive corrective action.
- Integrate security, privacy, compliance, architecture, operational readiness, and business continuity requirements into the delivery lifecycle.
- Provide concise, evidence-based status reporting and executive communications that address progress, decisions, risks, financials, dependencies, and outcome readiness.
- Improve project management methods, templates, metrics, and lesson-learned practices; influence adoption of consistent delivery standards across teams.
Job Qualifications and Educational Requirements
Required skills and competencies
- Expert knowledge of project and program management principles, governance, delivery controls, and lifecycle practices across predictive, agile, and hybrid environments.
- Demonstrated ability to independently structure and lead large, complex, high-visibility technology initiatives with multiple stakeholders, workstreams, vendors, and dependencies.
- Advanced capability in integrated planning, critical-path and dependency management, risk and issue management, change control, financial management, resource planning, and benefits tracking.
- Strong executive presence, facilitation, negotiation, conflict resolution, decision framing, and written and verbal communication skills.
- Ability to influence without direct authority, build alignment among competing priorities, and translate technical and business information for varied audiences.
- Working knowledge of IT governance, cybersecurity, privacy, compliance, architecture, service transition, procurement, and vendor management considerations.
- Proficiency with enterprise project management, collaboration, reporting, and data analysis tools. Experience with Microsoft 365, Microsoft Project or comparable scheduling tools, and portfolio or work-management platforms is preferred.
Education
- Required: Bachelor’s degree in information technology, computer science, business, engineering, project management, or a related field.
- Preferred: Master’s degree in business administration, information systems, technology management, or a related field.
- Preferred certifications: Project Management Professional (PMP) or equivalent recognized project management credential; PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), SAFe certification, PRINCE2, or ITIL certification relevant to the delivery environment.
- Additional certifications in change management, risk management, cybersecurity, cloud platforms, or vendor management are beneficial when aligned to assigned projects.
Experience
- Required: Minimum eight years of functional experience, including at least five years of position-specific project or program management experience.
- Required: Proven experience leading large, complex IT projects with limited oversight and accountability for integrated scope, schedule, budget, risk, quality, and stakeholder outcomes.
- Required: Experience coaching, reviewing, and delegating work to project team members or lower-level professionals.
- Preferred: Experience delivering enterprise-scale initiatives involving global teams, third parties, organizational changes, security or compliance requirements, and transition to operations.
- Preferred: Experience developing delivery standards, improving portfolio or project governance, and presenting to senior leaders or steering committees.
Other Information
The role may require work across business units, technical domains, vendors, and global time zones. Travel and on-site attendance may be required based on project needs and should be confirmed for the specific assignment.
This is an individual-contributor leadership role. It does not require direct people-management responsibility, but it does require leadership of matrixed resources, delegation of work, coaching, and review of deliverables.
The typical base pay range for this role across the U.S. is USD $116,000.00 - $197,200.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
