Principal Solution Consultant, Commercial Solutions

Accountabilities

• Partner with Sales leadership to develop and execute solution strategies for strategic, complex enterprise opportunities within pharmaceutical and life sciences organizations.

• Lead customer discovery sessions to understand business priorities, organizational structures, operational challenges, existing capabilities, and unmet needs.

• Engage prospective customers early in the buying process to define business problems, shape solution requirements, and establish compelling purchasing criteria.

• Develop tailored solution strategies that connect customer objectives with data, technology, analytics, and application capabilities, demonstrating measurable business value.

• Lead executive-level presentations, solution demonstrations, strategic workshops, and commercial discussions, positioning the organization as a trusted strategic advisor.

• Translate complex technical and data capabilities into clear value propositions, competitive differentiation, business outcomes, and compelling reasons to invest.

• Collaborate with Sales throughout the opportunity lifecycle, including qualification, solution development, proposal preparation, negotiation, and deal closure.

• Share responsibility for advancing and winning strategic opportunities, contributing directly to pipeline development, revenue growth, and commercial performance targets.

• Identify expansion opportunities within existing accounts by anticipating evolving customer needs and aligning them with available solutions and capabilities.

• Build and maintain relationships with senior stakeholders across pharmaceutical manufacturers and the broader market access ecosystem.

• Provide industry and competitive intelligence to support account planning, executive engagement strategies, opportunity development, and commercial positioning.

• Act as a subject-matter expert in pharmaceutical market access, patient services, commercial operations, data, analytics, and related business workflows.

• Maintain a strong understanding of pharmaceutical commercial strategies, market access models, industry trends, data ecosystems, and emerging technology developments.

• Advise customers on how data and technology can improve business processes, commercial effectiveness, strategic planning, and decision-making.

• Represent the organization at relevant industry conferences, executive meetings, customer forums, and strategic events.

• Ensure seamless transitions between commercial engagements and delivery teams by communicating customer objectives, business cases, solution commitments, and key expectations.

• Participate in structured handoffs for complex opportunities and provide strategic customer context during major implementations when needed.

• Re-engage with customers when significant solution changes require executive alignment, relationship management, or additional commercial discussions.

• Share market intelligence, customer feedback, and competitive insights with Product leadership to help shape future offerings and roadmap priorities.

• Identify emerging customer needs that could translate into new solutions, services, and commercial opportunities.

• Develop reusable solution narratives, industry-specific value propositions, and commercial frameworks to strengthen the broader Solutions organization.

• Mentor Solution Consultants and Solution Architects, helping them improve their consultative selling capabilities, industry expertise, customer engagement, and solution positioning.

Requirements:

• Bachelor's or Master's degree in Business, Healthcare Administration, Information Systems, Engineering, Analytics, Life Sciences, or a related field.

• 15+ years of professional experience in pharmaceutical, life sciences, healthcare data, consulting, solution consulting, enterprise technology, or related industries.

• Significant experience in solution selling, consultative sales, pre-sales, strategic consulting, or commercially oriented client advisory positions.

• Deep understanding of pharmaceutical commercial and/or market access organizations, including their strategies, operating models, workflows, and data requirements.

• Demonstrated ability to engage, influence, and build credibility with senior and executive-level stakeholders within pharmaceutical organizations.

• Established professional network across pharmaceutical manufacturers and/or the broader market access ecosystem.

• Proven track record of supporting or directly influencing complex enterprise sales cycles, strategic deals, and high-value commercial opportunities.

• Strong ability to identify business opportunities, develop tailored solution strategies, and communicate compelling business value.

• Comprehensive understanding of pharmaceutical data, analytics, technology ecosystems, and enterprise customer buying processes.

• Excellent executive communication, presentation, facilitation, negotiation, and relationship-building skills.

• Strong commercial acumen and the ability to balance customer advisory responsibilities with revenue growth, pipeline development, and strategic account expansion.

• Ability to collaborate effectively with cross-functional teams, including Sales, Product, Technology, and other business stakeholders.

• Strategic mindset, sound judgment, and the ability to navigate complex customer environments while maintaining a results-oriented approach.

Nice-to-have qualifications:

• Established relationships with senior leaders across pharmaceutical Market Access, Commercial Operations, Patient Services, Analytics, Data, or related functions.

• Previous experience selling or consulting on pharmaceutical data, analytics, patient services, market access, or enterprise technology solutions.

• Familiarity with specialty pharmacy, specialty distribution, patient support hubs, payer systems, claims data, and other market access datasets.

• Experience with enterprise data platforms, Software-as-a-Service (SaaS), analytics solutions, or Data-as-a-Service (DaaS) offerings.

• Demonstrated history of achieving or exceeding commercial objectives, revenue targets, and pipeline development goals.

Benefits:

• Career opportunities: Senior-level position with significant influence over strategic commercial initiatives and solution development.

• Industry impact: Opportunity to contribute to the transformation of healthcare and life sciences through advanced AI, real-world data, and analytics solutions.

• Professional growth: Exposure to complex pharmaceutical challenges, enterprise technology ecosystems, and emerging commercial innovations.

• Strategic leadership: Opportunity to influence product roadmaps, market positioning, solution offerings, and organizational strategy.

• Mentorship opportunities: Ability to guide and develop Solution Consultants and Solution Architects while strengthening organizational capabilities.

• Collaborative environment: Work alongside experienced professionals across Sales, Product, Technology, and healthcare-related disciplines.

• Innovation-driven culture: Opportunity to contribute to AI-enabled healthcare solutions designed to improve clinical development, commercial decision-making, and patient outcomes.

• Location flexibility: Position based in the United States, with the opportunity to collaborate across a broad network of customers and teams.