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Boston, Massachusetts, United States
Hybrid
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Join athenahealth’s quest to make healthcare work the way it should.
athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry. If you’re a talented, innovative, and strategic designer motivated to make a difference in healthcare, we want to talk to you.
Position Summary
We’re looking for a multifaceted Principal Experience Designer to join the Medication Management team within our Clinicals product. This role combines hands-on experience design with strategic design leadership, requiring someone who can both shape the long-term direction of our product and translate that vision into thoughtful, effective solutions. Working closely with a multidisciplinary agile R&D team, you’ll develop a deep understanding of the needs and workflows of providers and clinical staff, identify opportunities to improve their experiences, and help drive meaningful improvements that ease the burden on humans in healthcare.
About the Team
The Medication Management (Meds) team develops efficient, intuitive experiences across a system that sends over 17 million prescriptions per month. It provides clinicians with information about patients’ medications and supports medication management and vaccine administration so they can deliver high-quality patient care.
We envision a future where medication management is effortless, intelligent, and connected, so every patient can start and stay on the treatment that is best for them. As part of the Meds zone, you’ll work to create more tailored experiences related to ordering and reconciliation, medication list management, and medication adherence, reimagining and optimizing capabilities our users consistently identify as essential to their work.
A successful candidate will embrace the challenge of elevating design within an enterprise product team. You’ll champion our users, develop a clear point of view on UX decisions, and work both independently and collaboratively to influence outcomes across the zone. You enjoy finding ways to drive incremental but significant improvements that keep us moving toward a greater long-term vision.
Role Location
This is a hybrid role based in Boston, MA. Domestic travel is expected a few times per year to conduct onsite research with our customers, shadowing clinicians who use our products.
Essential Job Responsibilities
Additional Job Responsibilities
Expected Education & Experience
Expected Compensation
$153,000 - $259,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
