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Town of Ithaca, New York, United States
Hybrid
Not Available
The Opportunity
Do you enjoy solving problems, helping people, and working in a role where no two days are exactly the same?
Cornell University's IT at Cornell team is seeking a customer-focused Print Technician to support CU Print, Cornell's campus-wide printing service. In this highly visible role, you'll be the go-to person ensuring students, faculty, and staff have reliable access to printing services across campus.
You'll spend your days working directly with campus partners, troubleshooting issues, coordinating with vendors, supporting over 140 student printing locations, and helping create an exceptional customer experience. If you're someone who enjoys hands-on problem solving, building relationships, staying organized, and making a meaningful impact, we'd love to hear from you.
About the Department
IT at Cornell is a strategic partner supporting teaching, research, and business operations across the university.
Within IT at Cornell, the Enterprise Services CU Print Team manages Cornell's student printing environment and supports reliable printing services across campus. Our team works closely with students, library staff, campus partners, and technology vendors to ensure a seamless and equitable printing experience for the Cornell community.
What You'll Do
As the Print Technician, you'll serve as the primary on-campus support resource for Cornell's student printing environment.
Key responsibilities include:
This role combines customer service, technical troubleshooting, communication, organization, and project coordination.
What We Need
We're looking for someone who is energized by helping others and thrives in a customer-focused environment.
Required Qualifications
If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.
Why You'll Love Working Here
You'll join a collaborative team that values communication, customer service, and supporting one another. You'll work closely with experienced colleagues who are committed to your success and will help you learn the campus, systems, and relationships needed to thrive in the role.
Highlights include:
Rewards and Benefits
This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 1 day per week and on-campus 4 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
Visa sponsorship is not available for this position.
University Job Title:
IT Support Technician IV
Job Family:
Information Technology
Level:
E
Pay Rate Type:
Hourly
Pay Range:
$29.45 - $34.03
Remote Option Availability:
Hybrid
Company:
Endowed
Contact Name:
Shallena Cunningham
Contact Email:
sdc93@cornell.edu
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.
Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.
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Employment Assistance:
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.
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EEO Statement:
Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.
2026-10-06