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Sydney, New South Wales, Australia
Hybrid
When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.
In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.
Want to know why we are a great place to work, click on the link to learn more.
www.asx.com.au/about/careers/a-great-place-to-work
The ASX team brings together talented people from a diverse range of disciplines.
We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.
We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.
Your Team
The Enterprise Customer & Operations team (EC&O) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards.
The Enterprise Enablement (EE) team within EC&O is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, customer products, data management and process mapping.
Your responsibilities
Prepare, review and update processing mapping including transitioning existing documentation into the SAP Signavio tool.
Build strong relationships and a deep understanding of the processes in the assigned areas.
Facilitate workshops with key stakeholders to ensure pain points and requirements are gathered and documented to deliver future state
Identify opportunities to strengthen controls and drive efficiencies through automation and use of AI.
Champion the use of the enterprise process mapping practices and the enterprise tool (SAP Signavio). Support the Lead role to uplift the enterprise capability and the community of practice.
Engage constructively with stakeholders and communicate clearly and proactively to support alignment and effective outcomes.
Contribute to a collaborative Enterprise Enablement culture by role‑modelling ASX values and actively breaking down silos.
Work across teams and divisions to share knowledge, resolve issues and improve end‑to‑end enterprise outcomes.
Undertake other activities reasonably required to support the effective operation of the Enterprise Enablement function.
Engage with Enterprise Customer & Operations and cross‑divisional peers to support delivery, coordination and execution outcomes.
Your experience and qualifications
Must have
Signavio
Design Thinking
Six Sigma/Lean or equivalent
Proven experience in end-to-end process improvement to maximise efficiencies
Experience in presenting, leading and facilitating workshops with a wide range of stakeholders including executive level
Demonstrated strategic and analytical skills to interpret business needs and develop effective solutions
Excellent relationship building and influencing skills, with an ability to build consensus
Experience in Design Thinking to ensure customer & employee experience is considered in all design elements
Experience with problem solving techniques (i.e. Root cause analysis)
Continuous improvement tools and techniques
Nice to have
Experience in Financial Markets / capital markets
Worked on Agile, Lean and Waterfall projects
Experience using Atlassian tool suite (JIRA, Agile, and Confluence).
Experience in driving capability uplift e.g. "training the trainer"
We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.
If you need any adjustments during the application or interview process to help you present your best self, please let us know at careers@asx.com.au.
At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.
We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.
To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.