Process Improvement Lead

The Process Improvement Lead, Sysco Specialty Companies will support the industrial engineering program across production, warehouse and delivery operations for US Specialty Businesses.  The Process Improvement Lead will work independently or with other engineers to develop, configure, optimize and document industrial processes from inception through to start up and certification. By assessing processes, taking measurements and interpreting data, the Process Improvement Lead will develop best practices, routines and innovative solutions to improve productivity, quality of output and scalable solutions.

Areas of responsibility include Labor Management system configuration & validation, ELS creation and maintenance, process and operational analysis and documentation, travel map updates, productivity assessments, conducting performance audits, field education and process improvement projects.

DUTIES AND RESPONSIBILITIES:

• Enable Operational Excellence by identifying and developing best practices across the organization on key initiatives for productivity, customer service, and safety. Determines benchmarks for each location develops plans for incremental improvement, and measures progress for reporting and potential corrective action.

• Implement lean practices for Supply Chain by communicating initiatives including instructions and guidance for productivity improvement processes.

• Create project tracking and checklists, sets expectations, ensures adherence to project guidelines and deadlines, answers questions, solves or escalates system issues, reports on progress, and measures the impact of lean processes.

• Support the ELS creation and maintenance of Labor Management System functions including engineering, system configuration & validation and education to the field.

• Perform process simulations, time studies, data collection & analysis, risk assessment, frequency studies, MHE speed calibrations, facility travel map updates and creates reports based on final analysis and findings.

• Support setting benchmarks on ELS performances and productivity, as well as provide timely reporting of operational efficiencies while also looking for synergies across operating sites.

• Perform analytical evaluations of operational activities using various systems, such as Warehouse Management System, Labor Management system, Transportation systems, telematics, routing applications and other Business Technology systems via SQL/queries with a focus on scalable solutions.

• Make recommendations for system implementations to improve operations and productivity

• Ensure all Warehouse, Transportation and Labor Management system parameters and configuration data are accurately maintained as well as providing timely issue resolutions with the systems.

• Create engineering documentation including Standard Operating Procedures, Prescribed Work Methods, Work Instructions, Process Flow Maps, and Warehouse/Production Travel Maps.

• Perform onsite audits and performance validations with the engineering program including validating accurate system configurations and operational processes.

• Monitor associates’/drivers use of prescribed methods, performance and productivity to assist Operations Management in performing evaluations, identifying expectations regarding performance levels (labor system).

• Support Field Operations and Specialty GSC team in engineering related areas such as work methods, ergonomics, process improvement, production thru-put, equipment downtime, and safety of the operator.

• Support training on engineered labor standards, industrial engineering and work measurement concepts and tools.

• Accept additional responsibilities or special projects as requested as other duties may be assigned.

ESSENTIAL COMPETENCIES:

• Problem Solving – Is able to address issues immediately and solve problems with effective solutions, 5S, Continuous Improve concepts

• Driving Results – Can plan work effectively and prioritizes tasks/goals and act upon with minimum delays to achieve expected outcomes, ability to influence others to support engineering efforts

• Accountability – Is trusted and honest with work output, takes appropriate steps and ownership with solutions when issues arise and acts with sense of urgency

• Communication – Can effectively and succinctly explain thoughts, ideas and information through written or oral communications

• Flexibility and Adaptability – Can shift gears on priorities and manage change comfortably and demonstrate willingness to adapt to growth opportunities

EDUCATION:

BS degree in Industrial Engineering, Supply Chain, or Logistics

REQUIRED MINIMUM EXPERIENCE:

Minimum of 2 years’ experience in Industrial Engineering or Process Improvement in large scale production, logistics or distribution environment or other industry with Standardized Work and Engineered Labor Standards

PREFERRED EXPERIENCE:

• Experience with Industrial Engineering and continuous Improvement concepts, Work Measurement, Standardization and Process Improvement project work

• Experience with Time Study methodologies, MOST, MTM or Master Standard Data (MSD) including time study software and Labor Management Systems.

• Lean Six Sigma Green Belt and/or Lean concepts and methodologies

• Prior experience in Consulting, Lean Six Sigma, Lean Warehousing or Facilitation of Process Changes

ABILITIES AND SKILLS:

• Demonstrated knowledge and understanding of Industrial Engineering concepts in relation to work measurement and the economy of motion including labor utilization, work flow and layout, process improvement and standardization.

• Solid organizational skills, interpersonal skills and attention to detail.

• Solid communication and presentation skills with the ability to present and clarify technical information in a manner that engages and persuades others for buy-in.

• Ability to identify issues, challenges and the ability to resolve effectively and efficiently with appropriate solutions.

• Ability to apply concepts of basic Algebra, Geometry and Statistical data.

• Ability to mine and compile data from multiple systems for data analysis including SQL/queries from other databases.

• Proficiency with MS Excel, MS PowerPoint, databases, process flow mapping software, AutoCAD, and Minitab.

KEY INTERNAL CONTACTS:

Warehouse & Transportation Industrial Engineering Teams

Supply Chain Operations Services & Strategy

GSC Specialty Team

Field Operations, Market/Regional VPOs

Warehouse & Delivery Associates, Supervisors, Managers, Directors, VP of Operations

Business Technology & Systems Internal Support Partners

WORK ENVIRONMENT:

Must be able to travel to Sysco Specialty facilities or operating sites up to 75%.

This position can be performed from a Sysco Specialty site in the Continental US.   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

The noise level in the work environment is usually moderate.

NOTICE:  The above statements are intended to describe the general nature of the environment and level of work being performed by this job.  This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.