Alajuela, Costa Rica
Hybrid
Process Quality Engineer
Plays a key role in driving manufacturing excellence by ensuring high-quality performance, regulatory compliance, and continuous process improvement across factory operations. Partnering closely with production teams and suppliers, this role supports quality investigations, change management, non-conformance resolution, performance monitoring, and CAPA implementation to enhance product quality, strengthen process controls, and support operational success.
Your role:
Drive the management of Non-Conformances (NCs), Quality Notifications (QNs), and CAPA activities, analyzing defects, implementing corrective actions, and ensuring effective resolution of quality issues.
Support risk assessments, PFMEA updates, design changes, manufacturing process development, and design transfer activities to maintain robust process controls and product quality.
Monitor factory quality performance and compliance, leveraging data analysis, statistical techniques, supplier quality collaboration, and continuous improvement initiatives to optimize operations.
Coordinate quality engineering and quality assurance activities, maintain manufacturing quality systems, and support successful New Product Introductions (NPI) and product transfer projects.
Partner with suppliers, R&D, and manufacturing teams to investigate complex quality issues, drive process validation and improvement initiatives, and communicate key quality metrics, trends, and compliance results to stakeholders.
You're the right fit if:
Bachelor’s degree in Mechanical Engineering, Electronics Engineering, Science, or a related field; vocational education also accepted.
2+ years of experience required with a Bachelor’s degree, or a minimum of 4 years of experience in Quality Engineering, Process Engineering, Safety Engineering, or a related field with vocational education.
Strong understanding of quality engineering principles, including Process Quality Management, Root Cause Analysis (RCA), CAPA methodologies, process monitoring, and regulatory requirements.
Skilled in data analysis, manufacturing processes, continuous improvement, risk assessment, technical documentation, and Design for Quality (DFQ) to support operational excellence and product quality.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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