We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.
We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.
You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.
We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.
We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.
We hope that's you.
About the role (What you'll be doing)
We're looking for a Procurement Lead to own sourcing, supplier, and category strategy across Eucalyptus AU's product categories as the business scales and integrates the Hims and Hers portfolio into the Australian market.
This is a senior individual contributor role: you are the category strategist for procurement, not just executing tenders, but designing the category strategy, running supplier performance, and partnering with Commercial and Clinical to bring new product lines to market. The role reports to the Head of Supply Chain and works closely with the Warehouse and Inventory Manager, the Fulfilment function, Legal and Compliance, and the Commercial team.
Commercial strategy is set by the Commercial team; this role builds an aligned category strategy on top of it. You'll also get an initial, lightweight S&OP cadence going, laying the groundwork for a dedicated planning hire in future rather than permanently owning that function.
As our Procurement Lead, you will:
- Build the category strategy in partnership with Commercial: translate the commercial strategy into an aligned sourcing and negotiation strategy across Eucalyptus AU's product categories, defining the negotiation levers that secure competitive landed costs and leveraging Hims and Hers' global supplier relationships for Australian requirements.
- Kick-start the S&OP process: stand up an initial, lightweight sales and operations planning cadence anchored on supplier performance and cost/margin tracking, use the demand and supply signals this generates to sharpen supplier negotiations, and progressively bring in inventory and other planning inputs as the team grows, laying the groundwork for a dedicated planning function in future.
- Own supplier performance and quarterly business reviews: run structured QBRs with strategic suppliers, set and track performance scorecards across quality, service, cost, and lead-time, and lead formal performance improvement plans where suppliers fall short.
- Partner with Commercial and Clinical on new product lines: own the procurement and supply side of bringing new categories to market, including TGA/ARTG registration readiness, supplier onboarding, and launch stock planning.
- Design the supply-risk framework and own COGS: build the framework for identifying and mitigating supply risk across categories and maintain a current, SKU-level view of landed cost, proactively identifying opportunities to protect margin as the portfolio grows.
- Design the contract and compliance framework with Legal: establish contracting standards and templates in partnership with Legal and Compliance, and ensure all products meet Australian labelling and ARTG-compliant requirements, with import duties, customs, and biosecurity obligations managed for inbound product.
- Coach the team: as the senior IC in procurement, coach more junior team members, practise radical candour, and set the quality standard for how the function sources and contracts.
About you (Who you are)
- 6+ years in procurement or strategic sourcing, ideally within FMCG, pharma, healthcare, or another regulated consumer-goods environment, with a track record of owning a category end-to-end.
- A proven commercial negotiator who has designed and delivered category strategies and measurable savings, not just run tenders under a defined process.
- Experienced in running supplier QBRs and leading structured performance improvement, with a partnership approach to key suppliers.
- Working knowledge of Australian import, labelling, and regulatory requirements; TGA/ARTG familiarity is highly desirable.
- Comfortable designing frameworks (supply-risk, contracting standards, sourcing strategy) in partnership with Legal and Compliance, rather than only operating within frameworks others have set.
- A self-starter and strong cross-functional partner, able to translate commercial strategy into an aligned category plan and stand up an S&OP cadence from scratch.
- Analytical and fluent with cost and margin data; ERP and procurement system experience is advantageous.
- A natural coach who raises the quality bar for those around them and models inclusion.
- Resilient and comfortable operating with ambiguity in a fast-scaling, post-acquisition environment as the product portfolio and supplier base evolve.
Why join Eucalyptus?
Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.
Here’s what makes joining Euc unique:
- What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
- Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
- Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
- Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
- Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.
What’s ahead in Australia?
- Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
- Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
- Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.
- Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
- Support at every stage - Benefit from parental and miscarriage leave, health, professional development, personal days, and our Employee Assistance Program.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.
