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Anchorage, Alaska, United States
Onsite
Not Available
At Alaska Communications, we’re committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
We are unable to support remote international applicants or routinely sponsor work visas.
The compensation range for this job is:
$73,832.00 - $97,148.00POSITION SUMMARY
The Product Analyst is responsible for the administration, configuration, maintenance, and performance analysis of Alaska Communications' product portfolio and product catalog systems. This role partners closely with Product Managers, IT, Sales, Customer Support, Operations, vendors, and other business stakeholders to ensure accurate product setup, pricing, packaging, and service availability across ACS platforms.
The Product Analyst serves as the primary operational resource and subject matter expert for product catalog management, translating business requirements into system configurations and product catalog changes. This role is responsible for implementing, testing, validating, and deploying product catalog updates while ensuring data integrity, configuration accuracy, and adherence to established business rules and processes.
In addition, the Product Analyst provides product performance reporting, ad-hoc analysis, and business insights to support product strategy, lifecycle management, and operational decision-making. The role also supports the implementation and ongoing evolution of ACS product catalog platforms, including collaboration with vendors and participation in system testing and transformation initiatives. Success in this position requires strong analytical abilities, technical aptitude, attention to detail, problem-solving skills, and the ability to work effectively across multiple cross-functional teams.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
POSITION QUALIFICATIONS
Competency Statement(s)
SKILLS & ABILITIES
Education: Bachelor’s degree in Marketing, Information Technology, Business Administration, or Engineering. Equivalent education and training may be substituted for experience on a year-for-year basis.
Experience: Two (2) years of experience in Product Management, Marketing, Sales, IT, Business Administration, Engineering or equivalent field, with a minimum of one (1) year in the telecommunications industry. Experience managing product catalog configurations in BSS/OSS systems or similar software systems. Experience with IT change management & SOX controls for product change management. Experience documenting processes in Visio/Lucid Chart/or similar tool using Business Process Model and Notation (BPMN).
Computer Skills: Demonstrated proficiency using Microsoft Office suite, to include Word, Excel, Access, PowerPoint, and Outlook.
We hope you’ll join us as we change lives through technology.