Product Analyst - Commercial Excellence

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role 

As a Product Analyst within the Commercial Excellence Product Management team, you will work as part of a broader team that owns the product strategy, roadmap and value delivery of Technology & Data Products that enable commercial business processes such as Distributor Management and Salesforce Automation.   

In our Asia Pacific, Middle East Africa and Latin America Operating Units we distribute and sell our products to Retailers and Pharmacies through a network of Distributors.  You will work on products that enable us to on-board new distributors, manage the on-going relationship, bring transparency to distributor performance & sales; and equip their field force with Salesforce Automation Tools that enable them to visit retailers and conduct In-store execution activities such as order taking, merchandising and promotion activation.    

You will contribute across the product lifecycle by supporting problem definition, shaping requirements, designing and validating solutions and tracking adoption and impact. This role is suited to someone with commercial curiosity and an interest in developing product management expertise in a CRM and sales related domain.   

Role Responsibilities 

Product Strategy 

• Develop an understanding of business goals, market opportunities and customer needs / pain points to inform product recommendations 

• Support the Product Manager in value proposition and business case development through collection and synthesis of data.   

Backlog Management & Roadmap Development 

• Translate Initiatives and Epics into Features and User Stories 

• Maintain and refine the product backlog, ensuring requirements are clear, acceptance criteria are well documented and the agreed prioritisation framework is applied 

• Build awareness and understanding of the backlog amongst design and software development teams to enable downstream planning, design & development activities 

• Prepare communications on roadmap progress, priorities and upcoming releases.   

 Product Delivery & Execution 

• Coordinate delivery plans, status and cross-team dependencies 

• Participate in Agile Ceremonies such as Sprint Planning, Backlog refinement and Sprint Reviews 

• Refine user stories and works within the SCRUM team to break-down the stories into tasks and size the effort 

• Work collaboratively with design, technical services and data teams to design features - validating the design addresses the requirement  

• Execute tests to ensure the solution meets the business needs 

• Co-ordinate user acceptance testing activities with business stakeholders in the markets. 

Experience & Design 

• Partner with Product Experience teams to define business problems and identify opportunity spaces  

• Work with Product Designers to produce mock-ups and prototypes to demonstrate and test user experiences with end users 

• Capture customer insights, feedback and data to inform product decision 

Value Tracking & Performance Monitoring 

• Analyse usage, adoption and performance data and support reviews and retrospectives 

Operations, Risk & Compliance 

• Support product risk & compliance activities including documentation to support management controls and audit readiness 

• Work with risk and compliance, technical services and engineering teams to remediate security vulnerabilities and compliance gaps.  

Stakeholder & Team Collaboration 

• Collaborate with business stakeholders to understand the problem space and capture business requirements 

• Partners with Data and Technical Services teams to design and build features. 

Why you? 

Basic Qualifications: 

• Learning agility to be able to quickly understand and analyse complex business processes – with the ability to identify opportunities for improvement and optimisation  

• Experience in requirements definition 

• Experience of having worked on the delivery of solutions in an Agile delivery model 

• Experience in functional design of solutions 

• Interest or foundational knowledge in Customer Relationship Management, Distributor Management and Salesforce Automation solutions     

• Ability to work collaboratively in a matrixed, global environment  

• Clear communication skills and confidence explaining insights and solutions to varied audiences 

Preferred Qualifications: 

• Strong analytical and problem‑solving skills, with the ability to analyse and interpret complex data  

• Knowledge of core product disciplines such as design thinking  

• Experience of having worked in the Life Sciences or Consumer Goods Industry    

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.