About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
We are seeking a highly strategic and experienced New Product and Regulatory Counsel to serve as the lead legal partner for our product, engineering, and technology teams. In this senior role, you will guide the development and launch of innovative technology products while navigating complex, rapidly evolving regulatory landscapes.As technology advances, so do our legal needs. A significant focus of this role will be steering our company’s artificial intelligence (AI) strategy advising on the development, integration, and procurement of AI technologies, ensuring compliance with emerging global frameworks, and mitigating risks associated with generative AI and machine learning.Key ResponsibilitiesStrategic Product & AI Counse
What You'll Be Doing:
- Provide forward-looking legal advice on all technology-related matters, including software development, cloud computing, artificial intelligence (GenAI/LLMs), and machine learning initiatives.
- Embed with product and engineering teams to review new features and products from ideation to launch, ensuring privacy-by-design and AI-safety-by-design principles are met.
- Lead the development, implementation, and continuous updating of company policies related to acceptable AI use, AI governance, data privacy, open-source licensing, and intellectual property.
- Monitor and interpret emerging technology laws and regulations globally, with a specific focus on AI regulations (e.g., the EU AI Act, state-level algorithmic bias laws), data privacy laws (GDPR, CCPA), and cybersecurity mandates.
- Identify potential legal and ethical risks related to technology projects particularly those involving automated decision-making or AI-generated content and develop actionable strategies to mitigate them.
- Draft, review, and negotiate high-stakes technology agreements, including SaaS, PaaS, strategic partnerships, and complex technology vendor contracts.
- Scrutinize agreements with AI model providers and platforms, focusing on critical issues such as data usage rights (model training), IP indemnification, output ownership, and confidentiality.
- Advise on the protection and enforcement of the company’s intellectual property, including patents, trademarks, trade secrets, and copyrights specifically addressing novel IP challenges related to AI-generated content and open-source software.
- Partner closely with IT, Security, Privacy, and Compliance teams to ensure data workflows, especially those feeding into data lakes or AI models, comply with strict privacy and security standards.
- Act as a trusted advisor to senior leadership across IT, Security, Product Development, Engineering, Sales, and Business Development.
- Develop and deliver training to employees on relevant legal topics, including responsible AI usage, technology contract fundamentals, IP protection, and data privacy best practices
What You'll Bring:
- Juris Doctor (JD) degree from an accredited law school and active membership in good standing with at least one state bar.
- 10+ years of relevant legal experience (in-house tech experience strongly preferred) with a deep focus on product counseling, regulatory compliance, and technology transactions.
- Demonstrated experience advising on artificial intelligence, machine learning, and data privacy. You should understand how LLMs work, how data is used to train them, and the legal nuances of generative AI.
- Strong working knowledge of global data protection laws (GDPR, CCPA) and a strong grasp of the emerging regulatory landscape for AI and digital services.
- Ability to translate complex legal and regulatory risks into practical, actionable business advice for technical and non-technical stakeholders alike.
- Proven ability to operate autonomously, lead cross-functional initiatives, and influence executive decision-making..
- Prior experience building or scaling an AI Governance framework or AI review committee.
- Relevant certifications (e.g., CIPP/US, CIPP/E) are a plus.
- Background or undergraduate degree in computer science, engineering, or a related technical field..
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.
