Product Configuration Assistant

Purpose:

The Product Configuration Assistant will assist in the development and maintenance of the insurance rating, system control, financial mapping and reporting support tables on the GLoW Admin Business system.  The position helps configure products, identifies and documents all unexpected results and works with other team members to propose solutions to management. The Product Configuration Assistant will assist in the review of current business processes to determine if they are effective and efficient in supporting business objectives. This role possesses basic product and system knowledge that helps support product delivery and future new product concepts and product implementation to the systems. This position can report to the Supervisor, Manager or Director of Product Configuration .

Responsibilities:

• Helps deploy products, which includes but not limited to: product rate files, vehicle class, eligibility constraints, accounting distribution(s), line of business reporting, rate calculation methods and dynamic form setup, as directed
• Learns how to interpret, extract & reconcile data from production tables that will be used to support Operational reviews, as well as State DOI audits/compliance
• Implement and maintain products on application and legacy systems
• Ensures products adhere to product specification as directed by manager
• Learns process and how to create test cases, perform testing and document results
• Provide support analyzing basic policy and rating issues; suggest solutions
• Learn & understand current business processes
• Assist in the investigation, correction, and mitigation of errors found tables
• Help support UAT during system modifications and enhancements
• Manages and documents assigned projects and maintains current project list that includes status, milestones & deadlines, accessible to manager
• Perform all other duties and participate in special projects assigned

Preferred Experience:

• Experience with SQL, Python
• Basic understanding of warranty or insurance product knowledge/terminology
• Basic understanding of database theory and experience working with databases
• Self-driven with a desire to successfully take on new challenges and additional responsibilities
• Can work on multiple projects with varying deadlines and prioritizes
• Asks questions to clarify and seeks out information
• Understands how to accurately produce reports, memorandums, and other communications needed for internal and external requests by following specifications in place
• Demonstrates competent analytical skills
• Strong organizational skills

Helping People Thrive in a Connected World
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What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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