At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.
Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.
If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.
At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.
We are seeking a Mid Level Product Designer to join our Product team. In this role, you will lead the end-to-end design process, from research to final delivery, ensuring that our Merchant Experience products meet the needs of global partners. You will collaborate closely with cross-functional teams, propose creative and effective solutions, and contribute to the continuous evolution of our product experience while strengthening the strategic vision of design within the company.
What your day-to-day will look like
- Discovery & Research — Plan and conduct user research, including interviews, usability tests, surveys, and workshops. Leverage AI tools such as Claude to accelerate research synthesis, identify patterns, and translate findings into actionable insights that support user-centered product decisions;
- Data & Insights — Analyze product metrics and quantitative data to support discovery, identify opportunities, validate hypotheses, and inform design decisions alongside qualitative research;
- Problem Solving & Ideation — Structure problems and explore solutions through sketches, user flows, journey maps, service blueprints, and prototypes. Evaluate alternatives, validate hypotheses, and balance user needs, business objectives, and technical feasibility;
- System Design — Create rapid prototypes using Figma and lightweight solutions to validate value propositions and accelerate learning. Leverage AI and automation to streamline workflows and develop reusable frameworks and guidelines that improve team efficiency, consistency, and scalability;
- Collaboration & Impact — Work closely with Product Managers, Engineers, and stakeholders to facilitate discussions, communicate design decisions, and align teams around solutions. Take ownership of design initiatives and contribute to evaluating outcomes and identifying opportunities for continuous improvement;
What you need to shine in this role
- Product Design experience — Solid experience in Product Design, with strong UX and craft skills for desktop and mobile web environments;
- Data analysis — Ability to interpret product metrics and quantitative data, using insights to support discovery, inform design decisions, and identify opportunities for improvement;
- End-to-end ownership — Experience owning end-to-end design processes, from discovery and problem definition to delivery and validation;
- Problem structuring & decision-making — Ability to structure problems, explore solutions, and make informed design decisions, balancing user needs, business objectives, and technical feasibility;
- User research — Experience planning and conducting user research, including customer interviews and usability testing, and translating findings into actionable insights;
- Tools & frameworks — Experience using Figma, prototyping tools, and reusable design frameworks, using AI to create consistent and scalable solutions;
- Cross-functional collaboration — Ability to collaborate with cross-functional teams, communicate design decisions clearly, and contribute to product discussions and alignment;
- AI fluency — Familiarity with AI-powered tools, such as Claude, to support research, ideation, prototyping, and workflow optimization;
- Communication — Great communication skills in English and Portuguese, with adaptability, ownership, and openness to feedback in a fast-paced environment;
What would be a plus?
- Previous experience in payments, fintech, or e-commerce;
- Experience applying Service Design methodologies, including journey mapping and service blueprints;
- Previous experience working in a startup or fast-paced product environment;
- Experience with DesignOps practices, creating reusable frameworks, workflows, and tools to improve team efficiency;
- Experience leveraging AI tools, such as Claude, for rapid prototyping, workflow automation, and experimentation;
- Familiarity with Shadcn UI, React, and Tailwind CSS to accelerate prototyping and build scalable design solutions;
- Good communication skills in Spanish.
EBANX offers:
- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
Flexible Work Culture: Semi-flexible hours and additional day off on your birthday.
- Well-being Program: Access to activities and resources that promote physical and mental health.
Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.
✨ An Out Of The Ordinary career is waiting for you here!
