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Sydney, International House, 3 Sussex St, Australia
Onsite
Summary
Believe you can make things happen? So do we!
At Avanade, we bring technology, business needs and human experiences to life. Our Creative and Experience capability develops practical digital experiences, product strategies and AI-enabled solutions that drive value now, while being flexible to respond to changing customer and business needs.
Our clients need your boldest inspirations to unlock their potential and own what's next. We are committed to helping our clients accelerate progress, creating momentum through our focus on business outcomes, human interactions and relationships, and the delivery of high-performance technology solutions. To support the growth of our team we are looking for curious, collaborative and capable consultants who can partner with our clients to unlock the full value of digital technologies.
As a Product Design Lead, you provide senior experience and product design leadership for complex digital, platform and AI-enabled engagements. You work with clients from the earliest groundwork to the final experience, shaping direction, aligning stakeholders, guiding teams and helping organisations make decisions that are valuable, usable and deliverable.
About you
You are a senior hands-on design leader who can lead from the work while setting quality standards for others.
You work with leaders and teams to define product and experience strategies that inform business, operational and technology agendas.
You can translate ambiguity into clear product direction, governance, stakeholder confidence and delivery-ready design outputs.
You are comfortable in senior client conversations, commercial discussions, pursuits, workshops and cross-disciplinary delivery teams.
You guide and coach designers and design engineers while contributing to Avanade's creative and advisory capability.
You keep teams current on the modern design toolchain, from experience canvases and prototyping platforms to AI-assisted design-to-code workflows, and you help others choose tools with judgement rather than hype.
What it's like to work with us
At Avanade, we are motivated by a clear purpose: to make a human impact. Our creative, experience and advisory teams are expanding and there is plenty of opportunity to grow your career. You will be supported by seasoned leadership who will encourage you, challenge you and advocate for you.
Often working in compact, multidisciplinary teams, individuals can have a significant impact on our client relationships, market offerings, delivery quality and fellow team members.
Avanade combines the agility and energy of specialist teams with the resources of Accenture and Microsoft ecosystem expertise. That means great craft needs to be matched by consulting discipline, client empathy, commercial awareness and the ability to help organisations move from ambition to delivery.
About the Job
As a Product Design Lead, we are looking to you to partner with colleagues and clients to make their ambitions a palpable reality. You will collaborate with colleagues and clients to direct, define and design product and experience strategies for leading enterprise clients. To do this, you will apply your sector knowledge, design leadership, critical-thinking and core consulting skills to surgically diagnose and resolve complex business issues through innovative digital solutions.
In this role, you will play a key role in:
Set the experience and product design direction with clients to realise their digital, data, AI and customer experience goals.
Lead end-to-end discovery, definition, product design, prototyping, validation, delivery handoff and iteration across complex engagements, using the right mix of design platforms, experience canvases and AI-assisted workflows.
Define strategies to accelerate digital channel shift, product adoption and experience quality, with supporting business cases where required.
Design and govern AI-enabled product experiences, including agentic workflows, builder flows, orchestration, monitoring, approval and fallback patterns.
Run design critique, stakeholder playback, co-design workshops and design governance rituals across Figma or similar design platforms, FigJam/Miro/Mural-style experience canvases and client-ready artefacts.
Provide leadership within the creative and experience team, guiding and coaching more junior team members.
Advise, guide and coach client business and technology teams to drive implementation of recommendations.
Explore and explicitly elaborate upon commercial implications and impacts arising from your recommendations to help clients fund transformation ambitions.
Uplift Avanade's creative and advisory capability through thought leadership, asset development, reusable methods and communities of practice.
Contribute to Avanade's sustained growth by proactively contributing to business development opportunities and pursuits.
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Skills and Experience
To be successful you will be client led, impact-driven and client focused, with a passion for people and a demonstrated track record of leading outcomes through digital technology.
5+ years of product design, UX, experience design, digital consulting or agency experience, with evidence of leading complex digital product or platform work.
Strong capability across design leadership, product strategy, discovery, research synthesis, IA, interaction design, UI craft, visual design, design systems, accessibility, prototyping and delivery handoff.
Ability to set standards for the team across Figma or similar platforms, Sketch where relevant, FigJam/Miro/Mural experience canvases, Adobe Creative Cloud or similar asset-production tools, and Figma Dev Mode / Code Connect-style handoff.
A history of solving complex business challenges and leaning into the client's broader commercial and strategic needs.
Demonstrable skills in analysing and understanding problems experienced by medium to large-scale organisations from strategy to implementation.
A track record of leading project workstreams, client deliverables and multidisciplinary teams through clear communication, empathy and focus on outcomes.
A knack for explaining complex technologies, frameworks and concepts in non-technical language.
Confidence using and governing AI-native design, prototyping and design-to-code workflows, including tools such as Figma Make, UX Pilot, Lovable, Replit, Cursor, Google Stitch or similar, while setting guardrails for responsible, accessible and delivery-ready outcomes.
You likely have an undergraduate degree in design, human-computer interaction, business consulting, computer science or a related field, and have a demonstrated curiosity for new knowledge with relevant certifications, professional learning or equivalent industry experience.
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