About Moneybox
At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.
Job Brief
The Customer Strategy area owns the end-to-end creation of in-product messaging, content and experiences that drive action and help customers unlock the full value of Moneybox — work that has to be creative, engaging and impactful while feeling like a seamless part of the wider product.
We're looking for a Product Designer to raise the quality bar for interaction, visual design, motion and product thinking across these high-impact surfaces. This is a high-autonomy role with real ownership — you'll shape the underlying system and guidelines, not just the execution layer — tackling commercially aligned problems that increase clarity, conversion and long-term engagement.
You'll be part of the UI, Systems and Content team, reporting to the Design Lead.
What you'll do
- Raise the quality bar for interaction, visual design, motion and product thinking within the Customer Strategy area and across the whole team.
- Partner closely with Product to deliver against commercially aligned briefs with measurable outcomes.
- Turn data and customer feedback into designs that clarify value and drive action.
- Collaborate with Content and Marketing specialists to draft and refine copy that's clear, concise and on-brand.
- Work closely with Engineering to ship designs with their craft intact.
- Co-own the overall design language, underlying Design System(s) and guidelines.
- Seamlessly integrate the Moneybox brand into the product by collaborating closely with Brand Designers.
- Influence beyond your own area and articulate trade-offs clearly.
- Use AI tools and build workflows to drive efficiency and enhance creativity.
- Deliver experiences across native iOS, Android and responsive web.
- Build WCAG AA accessibility standards into every decision.
What this role isn't
- A typical feature-led Product Design role suited to generalists.
- A Brand or Marketing Design role — product expertise is required.
Who you are
- 5+ years designing high-quality digital products, with genuine native mobile experience.
- Strong visual craft and systems thinking, plus a solid grasp of accessibility standards.
- A balanced portfolio that also demonstrates product expertise, business and customer impact.
- Comfortable navigating ambiguity, evolving priorities and trade-offs.
- Experienced in using research, behavioural insight and data to inform decisions where available.
- Strong ownership: you independently seek answers and make decisions when appropriate.
- An iterative approach and a growth mindset.
- Clear, confident communication across disciplines and levels.
Nice to have
- Experience in financial services, banking, payments or other regulated environments.
- Experience with CMS tools (e.g. Contentful).
- Experience adopting AI within real workflows.
Our Commitment to DE&I:
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential
Working Policy:
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship:
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please read before you apply!
Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.
By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process
generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future.
If you would like to reach us then please email: talent@moneybox.com
If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.com
