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San Francisco, California, United States
Hybrid
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Whatnot is looking for thoughtful, experienced Product Designers who are passionate about solving complex problems, designing scalable systems, and building thoughtful experiences that balance user needs with business priorities. You’ll lead the design of end-to-end workflows across high-impact surfaces, whether focused on user-facing features, internal tools, or core platform systems.
In this role, you’ll be instrumental in shaping the future of our product by creating experiences that are clear, efficient, and user-centric, all while collaborating deeply with designers, product managers, engineers, data scientists, operations, and other cross-functional partners. This could include anything from designing onboarding experiences or discovery flows to crafting educational content, user review systems, or real-time interactions during live events.
Design intuitive, end-to-end product experiences across both user-facing and internal tools.
Collaborate with cross-functional teams to translate complex problems and workflows into intuitive product experiences.
Create wireframes, prototypes, and final visuals that bring clarity to ambiguous problems.
Translate research insights and user requirements into compelling design solutions.
Contribute to the broader design system while advocating for accessibility and inclusive user experiences.
Use data, research, and feedback to iterate on existing features and identify areas for improvement.
Help foster a strong design culture by sharing knowledge, mentoring peers, and improving team processes.
You'll report to a Design leader and will have the option to either work from one of our office hubs (LA, SF, NYC, or Seattle) or remote (U.S. only).
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
7+ years of experience in Product Design with a strong portfolio of shipped work.
Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.).
Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces.
Experience in e-commerce, marketplace platforms, or supply chain management is a plus.
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
