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Remote
Remote only
We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer.
The opportunity
We’re looking for a Product Designer to craft innovative brand and product design solutions for Route’s suite of B2B and B2C products (Package Protection, Package Tracking, Returns). You’ll partner closely with our Design Director to shape Route’s visual identity across products, marketing, sales materials, and prototypes. This is a hands-on role to balance deep craft with modern workflows, accelerate exploration with AI tools, and build systems to guide our growing teams
The team
The Design team plays a big role in shaping not only how Route products look and feel, but also how the team grows together. We focus on building meaningful, user-facing experiences that reach millions of shoppers and top-tier brands, and we operate with high autonomy, low ego, and strong cross-functional alignment. Design always has a seat at the table, and we lean on each other to push great ideas forward.
What you’ll do
Minimum Qualifications
Preferred Qualifications
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role:
National: $158,000 - $167,000
Los Angeles/ Orange County: $172,000 - $182,000
San Francisco Bay Area: $181,000 - $191,000
New York: $183,000 - $194,000
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Route's equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
