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Greater London, England, United Kingdom
Onsite
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s most exciting unicorns with a team of over 800 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We're looking for an experienced and proactive Product Designer to join our Product Design team at Zable (Lendable). You'll join a team of 5 product designers and report to the VP of Product & Design.
You'll work mainly on the Zable app, our financial SuperApp with 2M+ monthly active users. It brings together credit cards, loans, memberships, mobile and more in one place. You'll own complex product areas end-to-end, from discovery and research through to polished, production-ready design. You'll set design direction alongside PMs and Engineering, mentor other designers, and help raise the bar for craft and outcomes across the team.
Has 3+ years of Product Design experience on mobile apps, ideally at a fintech or startup where you needed both breadth and depth
Explores several directions before converging, and puts the unconventional option on the table, not just the safe pattern
Is customer-centric and asks the right questions before jumping to solutions
Uses AI tools daily as a normal part of how you work
Treats accessibility (WCAG AA) and fair customer outcomes as part of good design, not compliance
Gives and takes feedback well, and wants to help build a growing design team
Bonus: experience with UX writing
Shape problems in discovery with your PM and engineers, and state the user need clearly
Run user research and usability tests, and turn findings into clear themes
Use funnel and analytics data to spot confusing flows, unclear value propositions and customer harm, and to back up your design decisions
Create wireframes, prototypes and user flows, and design edge cases and error states on purpose
Apply the design system and Zable's brand guidelines, and flag inconsistencies as you go
Talk to engineers about constraints while you design, not at handoff, and write specs that cover every state
Use AI to speed up research, analysis and production, including raising PRs to ship design changes yourself
Keep Figma files accurate and well documented so engineers and AI coding tools can rely on them
Interview Process
CV screening
An introductory call with someone from the Talent Team and/or hiring manager
A take-home exercise to complete in your own time
Task debrief with the design team members (45 mins)
Final interviews, in person interviews & visit to the office (3x 30 min interviews on the same day):
VP Product & Design
Engineering team members
Final round interview with our CPO
Winning team: the opportunity to scale up one of the world’s most successful fintech companies
Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
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