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ACT (Amsterdam - Acanthus), Netherlands
Onsite
Your role and work environment
At ING, we are further strengthening our product-driven way of working to deliver sustainable value at scale. Within Real Estate Finance NL (REF NL), we support professional real estate investors through a strong regional presence and a centrally organised delivery organisation in Amsterdam. REF NL is widely recognised as the leading Dutch real estate lender, combining deep market knowledge with a strong reputation in a highly regulated financial environment.
To future‑proof our Real Estate Finance product landscape, we are looking for a Product Lead who combines strong product leadership with deep affinity for data science, model development and regulatory-driven environments. In this role, you translate ING’s strategy into scalable, data‑driven and compliant digital products that leverage analytical models, advanced reporting and emerging GenAI capabilities to support decision‑making, risk management and regulatory transparency.
You play a key role in shaping the data and AI vision within REF: from the use of traditional analytics and predictive models to the responsible application of GenAI for document processing, insight generation, quality controls and productivity improvements. Within Boosting Agile at ING, you move teams from delivery‑focused execution to true product thinking, managing data‑intensive products as long‑lived assets while maximising business value, explainability, model governance and operational resilience.
The team
You will be part of the leadership team of BBNL REF Delivery, a centrally organised group of multidisciplinary teams in Amsterdam. These teams support the end‑to‑end Real Estate Finance value chain, including customer servicing, risk processes, reporting, and finance.
You will operate at the heart of the leadership trinity, where Product Teams work closely with IT Leads, Architects, and senior stakeholders across Business, Risk, Finance, and Operations. Together, you ensure that REF’s digital products are reliable, compliant, scalable, and valuable for both customers and colleagues.
Role
As Product Lead, you provide direction, vision and strategy to a multidisciplinary team of Data Scientists and Customer Journey Experts within Real Estate Finance. You operate at the intersection of business, data science and regulation, ensuring that data‑driven products delivered deliver sustainable value while meeting regulatory and governance expectations.
The role includes identifying high‑value analytics and GenAI opportunities, translating new laws and regulations into product capabilities, prioritising use cases, ensuring that models and AI solutions are reusable and explainable and make sure REF aligns with new rules and regulations. You guide teams in making deliberate choices between innovation and control, embedding data and AI responsibly into daily business processes.
The data science models under your responsibility support risk insights, portfolio steering and decision‑making by leveraging advanced analytics, predictive models and innovative Generative AI technologies. Through a clear product vision and prioritisation, you ensure that insights are scalable, traceable and actionable for both business and regulatory stakeholders.
Your key responsibilities
How to succeed
You are a senior product professional who combines strategic thinking with hands‑on execution. You are comfortable operating in regulated environments and understand the importance of data governance, model transparency and regulatory controls.
You succeed in this role if you:
Rewards and benefits
At ING, we believe in empowering our people and supporting them both professionally and personally. You can expect:
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