Product Manager

As a member of the Product Management team, the Product Manager manages the end-to-end product life cycle of a single product or feature set.  This role will collaborate with stakeholders and agile teams to provide execution and implementation of the product strategy roadmap.  This role is critical in acting as the voice of the customer to understand the customer pain points, feature new opportunity and showcase product and to go to market strategies.

As a Product Manager, you will:
 

1. Product Strategy & Roadmap

• Define product outcomes and Objectives and Key Results (OKRs), break down work into actionable steps to facilitate product discovery, design, development, and delivery.

• Manage an end-to-end product lifecycle by implementing a Now, Next, and Later framework that captures a rolling 12-month product roadmap.

• Stay abreast of industry trends, competitive landscape changes, recommend new technological trends, and innovative products/features to the teams.
   

2. Stakeholder Management & Collaboration

• Partner with key stakeholders to identify and prioritize new features and enhancements and record them in Jira.

• Influence product decisions by providing consultation and direction to stakeholders.

• Manage a room with various stakeholders and drive ROI discussions to justify work.
   

3. Product Discovery & Customer Insights

• Identify, analyze, and interpret new requests using various kinds of techniques to meet customer and internal stakeholder needs and requirements.

• Talk to customers to understand pain points, new feature opportunities, showcase product capabilities, and go-to-market strategies.

• Acts as the voice of the customer.
   

4. Design & Prototyping

• Work with various partners to create screen prototypes/wireframes, gather feedback, and adjust to optimize performance.
   

5. Agile Delivery & Backlog Management

• Work with the Agile Development Team and Scrum Master, lead backlog planning and grooming, and support Release planning.

• Maintain the sprint backlog: refine, estimate, and prioritize work.

• Collaborate with BSAs, developers, testers, and UX to clarify requirements.

• Participate in daily standups, sprint reviews, and retrospectives.

• Use tools such as AHA, ProductBoard, or Jira Aligned to manage product backlog.

To be successful in this role you will need:

Education

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Systems, or related disciplines.

Experience

• 4+ years of experience as a product manager/owner.

• Experience in the financial services or banking industry is a plus.

• Experience with Agile and/or SAFe (Scaled Agile Framework) in a product owner role

• Track record of creative and strong problem-solving and ability to thrive in a cross-functional and virtual environment.

Skills and Abilities

• Can do attitude! High energy, self-motivated, & strategic thinker

• Strong customer centricity to implement strategies and techniques used to ensure that customers and internal business partners have a positive experience with GreatAmerica products and services at every touch point.

• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.

• Ability to deep dive and lead complex product discovery, requirements gathering & design sessions.

• Ability to plan and sequence work that captures dependencies and synchronizes resources to achieve business results using key performance indicators.

• Strong presentation & communication skills (verbal and written).

• Passion for learning about new technologies and identifying ways to drive innovation.

Computer Skills

• Advanced knowledge of the Microsoft Office Suite