Product Manager

**Job Title**: Product Manager\ **Department**: Product / Tech\ **Reports to**: Tech and Development Director ### **About LunaJoy** Founded by Dr. Sipra Laddha and Dr. Shama Rathi, who realized while treating patients that the bottleneck wasn't the care itself, but the fragmented infrastructure connecting women to it. LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S. ### **Job Overview** We are looking for a Product Manager to lead the development and execution of innovative products that align with business goals and customer needs. You will collaborate with cross-functional teams, define product roadmaps, and ensure successful product launches. You will work closely with development teams, and other stakeholders to achieve a seamless and high-performing user experience for our clients and customers. As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility. #### **Key Responsibilities:** * You will own the product lifecycle for our GoHighLevel (GHL) integrations and provider-facing dashboard. * 3+ years of experience leading cross-functional teams to build and launch successful digital products.  * Gather and analyze market trends, customer needs, and competitor insights to drive product decisions. * Work closely with engineering, design, marketing, and sales teams to develop and launch new products. * Write detailed product requirements, user stories, and acceptance criteria. * Manage the product lifecycle, from ideation to launch and continuous improvements. * Track key product metrics and use data-driven insights to optimize performance. * Serve as a key advocate for the product, communicating updates to stakeholders and leadership. #### **Qualifications:** * Strong understanding of Agile, Scrum, and product lifecycle methodologies. * Excellent problem-solving skills with the ability to make data-driven decisions. * Experience in user research, A/B testing, and analytics tools. * Strong communication and stakeholder management skills. * Background in SaaS and Healthcare, is a plus. * Proficiency in tools like JIRA, Confluence, Figma, SQL, GHL is preferred. ### **Nice to Haves:** * Experience in healthcare, and SaaS products. * Proficient in Trello and Asana. * Skilled in SQL, A/B testing, and growth strategies * DTC product experience * Familiar with the EOS (Entrepreneurial Operating System) framework. ### **Why LunaJoy?** * **Mission-Driven Purpose**: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities. * **Remote-First Culture:** Designed to support work from anywhere with autonomy. * **Collaborative & Inclusive Culture**: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role. * **Rewarding Compensation**: We recognize the value of your work with fair pay, bonuses, and advancement opportunities as we continue to expand our reach and impact in the mental health space. * Your first 90 days' section: 'In your first 30 days, you will audit our current patient onboarding flow; by day 60, you will ship a new feature to our AI-driven clinician matching engine. ### **Compensation & Benefits:** * Compensation Range: based on the individual's location, experience, qualifications, and applicable federal and state minimum wage requirements. * Flexibility and development opportunities. * Access to educational resources and a supportive community of like-minded professionals. _At LunaJoy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work._ Visa sponsorship is not available for this role.