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Kitchener, Ontario, Canada
Remote only
Job Description:
Title: Product Manager, Eligibility & Benefits
Team: Product
Location: Remote; Canada (EST or CST)
Travel: ~10%
As a Product Manager for our Eligibility & Benefits portfolio, you will play a key role in shaping and scaling one of Phreesia’s fastest-growing product areas. This role exists to ensure that healthcare organizations can seamlessly verify patient eligibility and benefits through secure, compliant, and highly reliable data exchange.
You’ll help drive the strategy, execution, and continuous improvement of solutions that power real-time EDI transactions and enable better access to care. By partnering closely with engineering, data science, clients, and external vendors, you will translate complex healthcare data requirements into intuitive, high-impact product capabilities.
We’re looking for curious, driven people who want to make healthcare better — for patients and for the teams working behind the scenes. We help healthcare organizations succeed in an ever-evolving landscape by improving how care is delivered and experienced.
Analyze, define, and manage functional requirements and system specifications for the Eligibility & Benefits product portfolio
Own and execute against your product roadmap, aligning priorities with company strategy and client needs
Serve as a product champion across the organization, ensuring clarity and alignment among internal stakeholders
Translate business needs into detailed technical specifications and user stories to guide engineering teams
Drive go-to-market strategies and support successful launches in partnership with Product Leadership, Market Development, Client Success, and Marketing
Build compelling business cases for new features and enhancements through cross-functional collaboration
Partner with engineering and data science to define system functionality and guide Agile development processes
Monitor system performance metrics and leverage data-driven insights to inform product decisions
Support and train operations teams to ensure successful product adoption and execution
You are passionate about improving access to care and making a meaningful impact in healthcare
You are a strong communicator who can clearly articulate complex technical concepts to diverse audiences
You thrive in cross-functional environments and enjoy collaborating across engineering, data, operations, and client-facing teams
You are a thoughtful problem solver who uses data to inform decisions
You bring a leadership mindset and enjoy mentoring and supporting more junior team members
You have a deep interest in user experience and building products that solve real-world challenges
Bachelor’s degree required
3+ years of product management or data/analytics experience, ideally in healthcare or a high-growth B2B SaaS environment using Agile methodologies
Deep expertise in EDI 270/271 transactions, including eligibility verification workflows, payer integration standards, and HIPAA-compliant data exchange
Experience working with healthcare data formats and APIs, including FHIR, HL7, and ANSI X12
Proven experience integrating with vendor systems and third-party platforms for real-time EDI transactions
Experience with EMR/EHR integrations strongly preferred
Experience leading product initiatives across multiple product teams
Strong analytical mindset with the ability to define and leverage key metrics to drive product vision
Excellent organizational, project management, written, and verbal communication skills
Previous mentoring experience is a plus
This is a remote role, with the expectation that you’re based in EST or CST in Canada.
Approximately 10% travel is required for client visits, team meetings, and offsite events.
Disclosure: This posting is to fill an existing vacancy.
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/
Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position.
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.