Product Manager

Product Manager

Req number:

R7782

Employment type:

Full time

Worksite flexibility:

Onsite

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Product Manager ready to take us to the next level! If you have product development expertise and operational governance experience and are looking for your next career move, apply now.

Job Description

We are looking for a Product Manager to oversee the lifecycle management of client products, solutions, and applications, ensuring alignment with business requirements and the operations roadmap. This position will be Full-Time and Onsite in Boca Raton, FL, for a 6–12-month contract. With employees expected to work onsite 5 days per week.

Only work authorizations that will not require sponsorship now or in the future will be considered.

What You’ll Do

• Manage research and development activities related to the design, enhancement, and qualification of client products and solutions

• Collaborate with cross-functional teams to fulfill product requirements and transition products from development to commercialization

• Assist in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles

• Act as a technical consultant to the client’s operations team, leading testing and evaluation of innovative technologies

• Ensure technology and product specifications align with clients business objectives

• Oversee product delivery, managing schedules and tasks related to all aspects of product development

• Develop and maintain a centralized inventory of products, solutions, and applications

• Capture and track operations initiative updates in compliance with reporting standards

• Monitor input from all business units to ensure products meet functional and performance requirements

• Identify opportunities for improvement and lifecycle replacement needs; prepare documentation and summaries for leadership visibility

• Collaborate with the Toll Operations Business Intelligence team to develop dashboards and reporting tools for program performance monitoring

• Ensure Standard Operating Procedures (SOPs) are created and maintained, establishing a lifecycle process for updates

What You'll Need

Required:

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field—or equivalent work experience.

• A minimum of 7 years of experience in the tech industry, product engineering, operations, technology integration, or related fields.

Preferred:

• Experience with toll systems or similar large-scale operational environments.

• Knowledge of SunPass or comparable toll operations platforms.

• Familiarity with business intelligence tools and dashboard creation.

Physical Demands 

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

• Must be able to communicate with customers/team members over the phone and in person.

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$65 - $71 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.