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Harrisburg, Pennsylvania, United States
Hybrid
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
Itero Group is seeking an experienced Product Manager to lead the modernization of the CAI application, a critical consumer-services application used to support the intake, management, investigation, and resolution of consumer complaints involving utility companies. The application helps facilitate the exchange of information between consumer-services teams and regulated utilities throughout the complaint-resolution process.
A significant three-year modernization initiative is being launched to transform the CAI application into a modern, efficient, and user-friendly solution. The initiative will include product planning, solution design, development, testing, implementation, and user adoption.
The Product Manager will be responsible for defining the product vision and strategy, establishing and prioritizing the product roadmap, gathering and managing user stories, and leading the solution through design, development, testing, and implementation.
This individual will work closely with business stakeholders, technical teams, solution architects, UX/UI resources, and vendors to ensure the modernized application meets current and future business needs while aligning with applicable standards for enterprise architecture, security, accessibility, privacy, and compliance.
This is a hybrid position. Candidates are expected to work onsite in Pennsylvania two days per week. Wednesday is a required in-office day. The remaining three days per week may be worked remotely/from home.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.