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Chicago, Illinois, United States
Hybrid
Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!
Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives.
This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.
Key Responsibilities
Strategic Product Management
• Define and communicate the product vision, strategy, and roadmap in alignment with company goals.
• Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation.
• Partner with stakeholders and customers to build compelling business cases for new initiatives.
• Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences.
Product Ownership & Execution
• Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility.
• Lead vendor integration selection, commercial negotiations and contracting.
• Work closely with engineering and UX teams to translate requirements into deliverables.
• Make day-to-day decisions on scope, prioritization, and trade-offs to ensure timely, high quality delivery.
• Serve as the voice of the customer in agile ceremonies, including PI planning, stand-ups, and reviews.
• Validate delivered features through acceptance criteria, user feedback, and testing. Lifecycle & Performance Management
• Manage the full product lifecycle, from ideation through launch and post-launch optimization.
• Define and track key performance indicators (KPIs) to assess product success.
• Identify areas for improvement and lead initiatives to enhance product performance.
• Serve as escalation point for vendor integration issues that cannot be resolved by operations teams.
Go-to-Market & Cross-Functional Readiness
• Partner with Marketing, Sales, Implementations, Operations and Client Support to ensure product readiness for launch and scale.
• Lead go-to-market planning, pricing strategy, and enablement efforts.
• Provide ongoing support and training for internal teams and clients. Regulatory & Partner Management
• Ensure compliance with relevant financial regulations and industry standards.
• Assist in negotiating and managing supply chain or integration partner agreements as needed.
Qualifications
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.
• 5+ years of experience in product management and/or product ownership, preferably in the payments or fintech industry.
• Familiarity with B2B2C models and multi-step distribution channels.
• Proven experience working in an agile development environment, including backlog grooming, sprint planning, and release management.
• Ability to manage both strategic planning and tactical execution. • Strong analytical, communication, and stakeholder engagement skills.
• Understanding of fintech trends, compliance requirements, and integration ecosystems.
The base salary range for this position is budgeted for $125,000 to $140,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply. #LI-HYBRID
At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.
We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.
Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence