Product Manager

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Role Overview

We are looking for a professional to support a set of front-end data and analytics applications. This is a highly responsible role with significant involvement in day-to-day product delivery with a focus on structuring requirements and working closely with development and QA teams on a daily basis.

This role combines product ownership, business analysis, and delivery coordination, acting as a key link between business stakeholders, end users, and technical teams. The successful candidate will help define, shape, and deliver product features with a focus on clarity, usability, and business value, while proactively identifying opportunities to improve workflows and introduce practical, data- and technology-driven improvements.

Key Responsibilities:

• Sprint planning and iteration cycles, ensuring clear prioritization of work
• Balance short-term delivery priorities with longer-term product improvements
• Ensure shared understanding of business requirements and intended user experience
• Conduct research and analysis to define new product features and enhancements
• Build and maintain well-defined JIRA stories, including structured acceptance criteria

• Collaborate closely with Developers and QA engineers on a daily, hands-on basis, workshopping stories and requirements
• Perform User Acceptance Testing (UAT) for new features and releases
• Provide support for production issues, working with technical teams to resolve them
• Build and maintain views, custom fields, and query templates
• Create and maintain product documentation (e.g. specifications, release notes, user guidance) and support knowledge transfer across teams

Required Skills & Experience:

• Experience in hedge or mutual fund administration with deep domain knowledge
• Excellent data analysis skills, with the ability to interpret, validate, and work with complex datasets (e.g. Excel advanced formulas, pivot tables, macros; SQL or similar query languages; Python or other scripting tools)
• Interest in AI, automation, or data-driven solutions, with evidence of turning ideas into practical solutions that improve workflows or data usage
• Demonstrated solution-oriented mindset, with examples of implementing practical improvements (e.g. building reports, automating processes, creating tools or workflows)
• Experience translating business requirements into JIRA stories or equivalent deliverables
• Very good communication and documentation skills
• Excellent time management and prioritization abilities

Preferred Qualifications:

• Experience working in Agile / sprint-based environments
• Experience with MongoDB or similar NoSQL databases
• Experience with data visualization or reporting tools (e.g. Power BI, Tableau or similar)

Personal Attributes:

• Detail-oriented and organized
• Demonstrates accountability and reliability
• Takes initiative while collaborating effectively with colleagues
• Focused on user experience and clarity in delivery

Benefits:

• Attractive compensation package including extensive set of benefits, such as platinum health insurance, sport membership, food vouchers, employee assistance program, etc.
• 25 vacation days per year.
• Additional vacation days with 1 added for every year in the company (up to 3 additional days).
• Flexibility in working hours and locations (WFH available).
• Professional environment with great development opportunities.
• Tuition reimbursement program (personal budget up to 1000 EUR).
• Opportunity to work in a well-established and profitable company with a culture that rewards results.