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Lehi, Utah, United States
Onsite
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
About the role
We're hiring a Product Manager to lead our Voice AI efforts. This is a high-ownership role where you'll define product direction, customer outcomes, and long-term strategy for how Podium answers, understands, and converts every phone call a local business gets using AI agents. You'll own our Voice AI roadmap, building deep expertise in how real-time conversations actually work, how our customers run their phones today, and the telephony, scheduling, and CRM systems that sit behind every booked job and every sold car.
The phone is still where local businesses make most of their money, and most of those calls go unanswered. You'll be responsible for building outcome-driven voice agents that do real work for local businesses. That means owning how our agents sound and behave in a live conversation, like turn-taking, interruptions, latency, tone, and recovery when something goes wrong, and making all of it measurable. You'll work across our entire product surface (Phones, Inbox, Payments, CRM, integrations) - to create a comprehensive voice AI agent platform for Auto, Home Services, and Aesthetics with industry leading customer retention. We see Voice AI as one of the most exciting spaces to innovate across the software industry, and you’ll be at the forefront of that development in this role.
While previous voice, telephony, or speech experience is helpful, it's not required. What matters is your ability to deeply understand customer problems, translate them into product solutions, and execute with speed. We expect you to be a thought leader in Voice AI and agents. You'll need to balance strategic thinking with hands-on detailed work, from user stories and specs to listening to real calls and iterating on features.
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Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
