Product Manager - Claims & Payments

Maven is hiring an Product Manager - Claims & Payments — the infrastructure that ensures members, providers, and employers are paid accurately and on time. This is a high-impact surface that touches every clinical program Maven runs. Getting it right is foundational to everything else working.

This is an early-career role with real ownership. You will work closely with the VP of Product, Healthcare and partner with engineering, operations, and finance to deliver on a roadmap that includes in-house claims adjudication, payer integrations, and the operational tooling that keeps Maven's payments infrastructure running. This is a builder role — you will be hands-on in the work from day one.

What you will do

• Own the Claims & Payments product surface: claims adjudication logic, payer and employer reconciliation, payment operations tooling, and provider payments
• Partner with engineering and operations to define requirements, write specs, and ship improvements to claims processing workflows
• Instrument and monitor claims and payments data — identify where errors occur, where reconciliation breaks down, and surface findings to the team
• Work closely with Finance, Revenue Operations, and Payment Operations to understand business requirements and translate them into product solutions
• Support the long-term migration away from Alegeus — contributing to discovery, requirements gathering, and execution as the roadmap evolves
• Learn Maven's payments infrastructure end to end — payer integrations, adjudication logic, employer configuration — and become the person who knows it best

What we are looking for

• 2-5+ years of product, operations, or analytical experience — ideally in healthcare, fintech, or a complex B2B2C environment
• Curiosity about how payments and claims systems work — you don't need to be an expert on day one but you need to want to become one
• Strong analytical skills: you are comfortable in data, can identify patterns, and communicate findings clearly
• Detail orientation — claims and payments work requires precision. Errors have real consequences for members and providers.
• High ownership mentality: you follow through, you flag issues early, and you do not wait to be told what to do next
• Clear written and verbal communication — you can translate complex system behavior into plain language for non-technical stakeholders
• Familiarity with AI-assisted workflows is a plus — we expect all PMs to work in an agentic development environment

The base salary range for this role is $160,000 - $185,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco, CA; secondary locations include Seattle, WA and New York, NY.

Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, and Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.