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Boston, Massachusetts, United States
Hybrid
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
Lead the development and execution of products that enable reliable data exchange between payer and provider organizations to improve care coordination and quality. Drive the roadmap and deliverables for ADT notifications and payer-sourced Quality Care Gaps integrations so external data appears in provider workflows and supports value-based care outcomes. This role is based in Boston, MA with hybrid work options. This role reports to the Director of Product, Data and Ecosystem, Payer Interop.
About the Team:
The Integration Platform team builds scalable, standards-based integrations that connect diverse payer and provider data sources to athenahealth products to improve clinical and operational outcomes. The team partners closely with engineering, client success, payer partners, and product teams to define data exchange specifications, implement integrations, and support adoption. The team emphasizes API-first design, interoperability standards, observability, and measurable improvements in quality and care coordination.
Essential Job Responsibilities:
Own the product vision and roadmap for ADT notifications and Quality Care Gaps integrations; develop business cases to support prioritization.
Define epics and user stories that clearly articulate business, clinical, UX, and support requirements with measurable outcomes.
Collaborate with engineering and architecture teams to design secure, scalable data ingestion and transformation pipelines.
Engage payer partners and internal stakeholders to define data exchange specifications, gap-closure feedback loops, and measure attribution logic.
Prioritize and manage the product backlog, making trade-off decisions to balance scope, schedule, and outcomes.
Monitor regulatory and standards developments (for example, 21st Century Cures Act, FHIR R4, DEQM/DaVinci) and ensure product compliance.
Measure product performance using data and metrics; iterate on features to improve adoption and clinical impact.
Foster cross-functional collaboration across geographies to support delivery and ongoing operations.
Promote an API-first approach and ensure integrations are designed for scalability and maintainability.
Evaluate and integrate AI-assisted tools into product workflows to automate routine data mapping, prioritize gap closures, and provide clinician-facing decision support; pilot use cases, validate outputs, and guide the team in safe, practical adoption.
Additional Job Responsibilities:
Support go-to-market readiness by documenting requirements, participating in client conversations, and enabling onboarding.
Provide guidance on operational support and post-launch enhancements to ensure long-term value.
Contribute stakeholder-facing communications, including status updates, roadmaps, and impact reports.
Participate in cross-team forums to share learnings and improve platform capabilities.
Help define support processes and feedback loops that improve data quality and gap attribution.
Expected Education & Experience:
Bachelor’s degree in a relevant field, or equivalent practical experience.
6+ years of product management or engineering experience, preferably in healthcare technology or integrations.
Experience with healthcare interoperability standards such as FHIR R4 and HL7 CCD, and familiarity with FHIR-based quality/care gap exchange frameworks (for example, DEQM, DaVinci).
Experience working cross-functionally with engineering, client teams, and external partners (payers, providers, ACOs).
Demonstrated ability to create and execute product roadmaps and prioritize competing needs.
Strong analytical skills and experience using metrics and data to inform decisions.
Ability to engage on technical details and serve as a subject-matter partner with architects and engineering teams.
Familiarity with value-based care concepts, HEDIS measures, or quality gap programs is a plus.
Experience with Agile methodologies and writing PRDs, epics, and user stories.
Experience evaluating or piloting AI tools and applying them to product workflows is preferred.
Expected Compensation
$121,000 - $207,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers