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Charlotte, North Carolina, United States
Hybrid
We’re looking for a customer-centric Product Manager II who can translate customer needs and business objectives into impactful product solutions. This role requires a blend of strategic thinking, hands-on execution, and cross-functional leadership. The ideal candidate demonstrates strong ownership, proactively drives clarity in ambiguous situations, leverages data and customer insights to inform decisions, and consistently delivers results in a technical, AI-enabled environment.
You will work at the intersection of product, engineering, operations, customer-facing teams, payments, ERP ecosystems, and data to deliver scalable solutions, reduce friction in core workflows, and unlock value through analytics, automation, and emerging AI capabilities. This role requires strong analytical rigor, technical fluency, payments domain understanding, clear communication with key stakeholders and managers, and the ability to solve complex problems in a highly cross-functional setting with minimal oversight—always bringing insights, paths forward, and thoughtful recommendations.
Own & Execute with Precision
Be Proactive & Get Things Done
Leverage Data, Analytics & AI
Engage as a Technical Product Partner
Drive Customer & Business Impact
Success in This Role Looks Like
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.