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Cleveland, Ohio Office, United States of America
Onsite
MRI Software is seeking a Product Manager to lead a portfolio of solutions focused on digital transaction management, electronic signature workflows, and contract lifecycle management within the real estate industry.
This role sits at the intersection of product strategy, execution, and commercial growth. You will be responsible for defining product vision, shaping roadmaps, and driving delivery across a portfolio of SaaS products while partnering closely with Engineering, Design, Quality Assurance, Sales, Marketing, Support, and Customer Success teams.
You will work directly with customers and internal stakeholders to identify market opportunities, validate solutions, and deliver products that create measurable value. You will also play a key role in go-to-market planning, market expansion initiatives, and the modernization of existing platforms.
This is an ideal opportunity for a product manager who enjoys balancing strategic thinking with hands-on execution and who thrives in a collaborative, fast-paced environment.
Product Strategy & Roadmap Management
Define and communicate a clear product vision aligned with company goals and customer needs.
Develop and maintain product roadmaps that balance customer value, business impact, and technical investment.
Prioritize initiatives, features, and enhancements based on data, customer feedback, market opportunities, and strategic objectives.
Evaluate market trends, competitive offerings, and emerging technologies to identify opportunities for innovation and growth.
Support long-term platform modernization and expansion initiatives.
Product Execution & Delivery
Partner closely with Product Owners, Engineering, QA, and UX teams to deliver high-quality product experiences.
Translate customer and business needs into clear product requirements, user stories, acceptance criteria, and release plans.
Participate in backlog refinement, sprint planning, and ongoing product delivery activities.
Ensure development efforts remain aligned with product strategy and desired outcomes.
Remove obstacles, facilitate decision-making, and drive alignment across stakeholders.
Customer & Market Discovery
Conduct customer interviews, product discovery sessions, and market research to validate opportunities and guide product direction.
Develop a deep understanding of customer workflows, pain points, and business objectives.
Analyze product usage data and customer feedback to identify trends and prioritize improvements.
Partner with customer-facing teams to gather and synthesize market insights.
Commercial & Go-to-Market Leadership
Support product launches, feature rollouts, and market expansion initiatives.
Collaborate with Sales, Marketing, and Customer Success teams on positioning, messaging, enablement, and customer adoption strategies.
Participate in customer demonstrations, prospect conversations, industry events, and strategic account discussions.
Help evaluate new markets, customer segments, and growth opportunities.
AI-Enabled Product Management
Leverage AI tools to improve product management workflows, research, documentation, and decision-making.
Identify opportunities to incorporate AI capabilities into customer experiences and internal processes.
Stay current on emerging AI technologies and evaluate their potential impact on product strategy and customer value.
Experience & Skills
Required
5+ years of Product Management experience within a SaaS or software environment.
Demonstrated experience managing product roadmaps and prioritizing competing initiatives.
Strong customer discovery and research skills, including customer interviews and solution validation.
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
Experience collaborating with cross-functional teams including Engineering, Design, QA, Sales, and Customer Success.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Experience translating business objectives into actionable product requirements and deliverables.
Preferred
Experience within PropTech, real estate technology, transaction management, contract management, document management, or related industries.
Familiarity with UX/UI concepts, user flows, wireframes, and product design processes.
Experience supporting product launches and go-to-market initiatives.
Experience working with APIs, integrations, and platform-based SaaS products.
Familiarity with electronic signature, workflow automation, or contract lifecycle management solutions.
AI & Modern Product Practices
Experience using AI-powered tools such as ChatGPT, Copilot, Gemini, or similar technologies to improve productivity and accelerate product workflows.
Familiarity with AI-assisted requirements generation, research, documentation, and analysis.
Exposure to prototyping tools, low-code platforms, or modern product development workflows is a plus.
What Good Looks Like
Product roadmaps clearly aligned to customer needs and business objectives.
Strong partnerships with Engineering, Design, and customer-facing teams.
Successful delivery of impactful product enhancements and strategic initiatives.
Product decisions supported by customer insights and data.
Effective execution of product launches and go-to-market activities.
Continuous improvement of customer experiences and business outcomes.
Thoughtful adoption of AI and modern product practices to improve efficiency and innovation.
We’re obsessed with making this the best job you’ve ever had!
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!