Job Summary

SPARK TSL is looking for a Product Manager to lead the development of new vertical markets and shape how organisations use connectivity to create engaging digital customer experiences. This role will explore opportunities across sectors such as travel, hospitality, retail and large venues, helping organisations transform connectivity into meaningful digital journeys, actionable insight and measurable commercial value.

Working closely with customers, partners and internal teams, you will identify market opportunities, define product strategy and bring new solutions to life on the SPARK TSL platform. This role offers the chance to explore new industries, validate ideas quickly and see concepts move from discovery to real-world deployment.

Based in our new Bristol city centre office with hybrid working, this is an exciting opportunity for a curious and commercially minded Product Manager who enjoys discovering opportunities, shaping product direction and building solutions that make a real impact.

Job Description

Shaping the future of connected customer experiences across multiple industries

What if connectivity could become the foundation for better customer experiences, smarter venues and new commercial opportunities?

Connectivity is evolving from simple infrastructure into the foundation for rich digital experiences. At SPARK TSL, we are building platforms that enable organisations to transform connectivity into personalised engagement, actionable insight and measurable commercial value.

Across sectors such as travel, hospitality, retail and large venues, organisations are looking for new ways to create seamless digital journeys and deeper customer relationships. This is where SPARK TSL comes in.

This is an exciting opportunity for a curious and commercially minded Product Manager to lead the discovery and development of new vertical markets for SPARK TSL’s platform. You will work closely with customers, partners and internal teams to identify opportunities, shape solutions and bring connected customer experiences to life.

At SPARK TSL, we deliver cutting-edge WiFi solutions and hospital patient engagement and entertainment systems. We are on a mission to create efficiencies, engage, entertain, educate and inform users and clients, and our people are proud to be part of something that really makes a difference.

Acquired by our parent company Volaris in 2020, you will be able to navigate your career locally while also having opportunities across a global network of software businesses. We thrive on continuous improvement, empathy and honesty, and every role is valued so you can truly make your mark.

The role

This role is a hybrid opportunity based both at home and in our new office in the centre of Bristol, with flexibility depending on location. We offer a competitive salary depending on experience alongside a comprehensive benefits package. Benefits include a bonus scheme, life insurance, a minimum of 33 annual leave days including bank holidays, medical cash plan, salary sacrifice pension scheme, counselling and mental health support, gym membership, retail discounts and more.

As Product Manager, you will define and lead the strategy for how SPARK TSL’s platform capabilities support new commercial sectors. You will explore opportunities where connectivity, digital engagement and data insight can deliver exceptional experiences and commercial outcomes. You will collaborate closely with a highly capable development team that is continuously improving how we design, build and deliver software, using modern tooling and AI-assisted development practices to move faster and innovate more effectively.

Why this role is exciting

This is not a traditional product management role focused on maintaining an existing product. This is an opportunity to help shape new markets and define how organisations use connectivity to create meaningful digital experiences.

In this role you will:

• Explore and validate new vertical markets where SPARK TSL’s platform can deliver significant value

• Work directly with customers and partners to uncover real problems and shape compelling solutions

• Help organisations transform connectivity into engagement, insight and measurable commercial outcomes

• Collaborate with a highly capable engineering team delivering modern, scalable platforms

• See your ideas move quickly from concept to real-world deployment across multiple industries

If you enjoy discovering opportunities, shaping product direction and building solutions that have real-world impact, this role offers the chance to make a significant mark on the future of SPARK TSL’s platform and commercial growth.

What you will be doing

• Defining and owning the product vision, strategy and roadmap for SPARK TSL’s vertical market solutions

• Identifying opportunities where connectivity can create engaging digital experiences, loyalty and measurable business value

• Working directly with customers and partners to understand real-world challenges and emerging opportunities

• Translating market insight into clear product requirements and priorities for technology teams

• Collaborating closely with Engineering, Sales and Customer Success to deliver scalable and high-quality solutions

• Exploring new use cases, integrations and innovations that expand SPARK TSL’s platform capabilities

• Supporting the commercial success of the platform through strong value propositions and market positioning

• Representing SPARK TSL at industry events, exhibitions and partner forums to gather insight and showcase thought leadership

What we are looking for

• Experience in product management or product ownership within technology, connectivity or digital platforms

• Strong ability to translate market insight and customer needs into clear product requirements and deliverable outcomes

• A commercial mindset, comfortable balancing user needs with business opportunity

• Experience working with agile development teams in fast-moving environments

• Excellent communication and collaboration skills, able to engage confidently with customers, partners and internal teams

• Analytical thinking combined with creativity and a passion for delivering great user experiences

• Curiosity and initiative - someone who enjoys exploring ideas, testing concepts and learning quickly

Desirable experience includes knowledge of connectivity platforms (such as WLAN, LAN or captive portals), digital engagement platforms, customer analytics, or monetisation models related to connectivity.

Note: We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet every qualification requirement, we encourage you to apply to investigate the opportunity further.

What happens next?

After the closing date, we will let you know if you have successfully progressed to the next stage. There will be an initial interview, followed by a more in-depth interview and a practical discussion. 

 

Worker Type

Regular

Number of Openings Available

1