Product Manager, Mail-In Blood Testing

**About SiPhox Health** SiPhox Health is building the leading home testing platform for biomarkers across inflammation, hormones, and metabolic and cardiovascular health. Six in ten Americans live with a chronic disease, and our mission is to make early detection possible from home. We operate two business lines, both scaling quickly: 1. **Mail-in blood testing**: Growing more than 50% quarter over quarter, and the most comprehensive and highly rated at-home blood testing available today. 2. **At-home blood testing device**: Planned launch in 2027. Our chip-based module combines biochemistry with integrated photonics, electronics, and microfluidics, protected by more than 50 patents. SiPhox is an MIT startup backed by Tier I investors including Y Combinator, Khosla Ventures, and Intel Capital. **The Role** This is not a product-maintenance role. It is a role defined by urgency, ownership, and consequence.\ \ We build and deliver a physical product to customers' homes. It is filled with their blood, processed by laboratories under regulatory scrutiny, and returned as a result on which they will base real health decisions.\ \ We are looking for someone who takes ownership of the full product lifecycle, execution and quality, who moves decisively under pressure, and who is willing to implement a practical solution now rather than wait for a perfect one later. Candidates who require a fully mature organization, established handoffs, and a documented procedure for every situation will not find that here. The ideal candidate is prepared to build those systems while the operation runs at full speed.Areas of Ownership **Product ownership, mail-in blood testing** The product is both the physical kit and the digital results experience. You own both. * Own the product end to end: kit design, sample collection, return logistics, lab processing, results delivery * Own the digital results experience, portal and app, as a core surface, not a SW hand-off * Own design, build quality, cost, and customer experience across kit and software * Execute launches and modifications with clinical, operations, and SW development * Deliver new kit variants for e-commerce and B2B channels, drive continuous improvement **Product strategy and GTM, mail-in blood testing** * Own the product roadmap * Run continuous customer development and drive product-market-fit improvements * Partner with e-commerce and B2B teams to optimize GTM and find new channels **Retention and Retention** * Identify churn reasons; improve retention with targeted, cross-functional initiatives * Guarantee results are accurate and delivered on time; this standard is non-negotiable * Ensure products and processes meet CLIA/CAP, HIPAA, and FDA / laboratory-developed-test requirements * Move fast within those regulatory guardrails, not around them **Process and Metrics** * Track sample success / redraw rate, and other drivers of delay, cost, and churn * Own it as a product problem: collection device, instructions, packaging * Track activation / completion rate: ordered, sample returned, result delivered * Continuously identify and eliminate bottlenecks to improve efficiency and scalability **Vendors and Partners** * Co-own manufacturing and lab relationships; hold partners to commitments and replace them when they fall short * Initiate new partnerships to expand the testing menu and customer experience **Team and Collaboration** * Develop the support team through training, feedback, and clear guidance * Collaborate across marketing, operations, R&D, and SW development to drive product excellence and growth **Qualifications** * 3+ years in product, marketing, or operations — ideally physical, regulated, fast-moving settings like healthcare, biotech, or DTC hardware * Comfortable owning both physical and digital product surfaces, and making decisions from operational data * Strong problem-solving and adaptability as priorities and conditions change rapidly * Excellent communicator who moves cross-functional teams without relying on formal authority * Familiarity with CLIA/CAP, HIPAA, and lab compliance standards — or the ability to master them quickly * Founder or early-employee experience is a plus * Bachelor's in business, marketing or a related field — or an equivalent record of accomplishment ### Personal Characteristics * **Bias toward action** — decisive under uncertainty, and comfortable correcting course as new information emerges * **Extreme ownership** — accountable for outcomes across functional boundaries * **Composure under pressure** — steady and effective when systems are strained * **Rigorous attention to detail** — committed to getting it right the first time, given the consequences of an inaccurate result * **Low ego and high standards** — willing to do unglamorous work while holding the bar high ### Compensation and Benefits * Stock options, and meaningful equity in a company solving a problem that matters ### How to Apply Please email alex @ siphoxhealth.com Include the role title and “YC” in your subject line to help us route your application. * Attach your resume and a brief set of bullet points describing what you have delivered to date — outcomes rather than responsibilities Visa sponsorship is not available for this role.