Want to know if this job is worth applying to?
Work from Home, United States of America
Remote only
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.
At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.
KinderCare is seeking an experienced Product Manager to own the strategy, roadmap, and delivery of mobile experiences that support both KinderCare families and center employees. The mobile app plays an important role in how families engage with their child’s center and how teachers and center directors manage day-to-day operations, creating a unique opportunity to deliver intuitive family experiences alongside efficient, reliable employee workflows.
In this role, you will translate family, employee, and business needs into a clear product strategy and roadmap, partnering with Product Design, Engineering, Operations, Customer Experience, and other teams to discover opportunities, deliver new capabilities, and measure results. The ideal candidate has hands-on experience owning and evolving mobile products and building intuitive, scalable experiences for multiple user groups.
Responsibilities:
Own the mobile product strategy and roadmap, balancing family and employee needs, business and operational priorities, technology opportunities, and long-term product investments
Manage and prioritize the product backlog, translating user and business needs into clear requirements, user stories, and acceptance criteria
Lead product discovery using research, product analytics, usability insights, feedback, and direct engagement to identify and validate opportunities across family journeys and center workflows
Partner with Product Design and Engineering throughout discovery, solution design, development, testing, launch, and iteration
Define product outcomes and success measures, using qualitative and quantitative data to evaluate adoption, engagement, workflow effectiveness, friction points, and overall product performance
Make informed product tradeoffs across user experience, operational needs, business value, technical feasibility, speed, and long-term scalability
Collaborate across Operations, Customer Experience, Technology, and other teams to ensure mobile experiences work effectively within broader family and center journeys and account for enterprise systems, integrations, data, and operational dependencies
Account for privacy, security, accessibility, reliability, and performance when defining and prioritizing mobile capabilities
Lead launch and adoption planning for new capabilities, tailoring approaches to the different needs of families and center employees
Assess and prioritize production issues and defects based on customer and operational impact while balancing immediate needs with roadmap priorities
Apply emerging technologies, including AI tools, to improve product discovery, decision-making, delivery efficiency, and business outcomes, and share effective practices across the Product Management team
Qualifications:
5+ years of experience in digital product management or related fields, including demonstrated ownership of mobile products across strategy, discovery, delivery, launch, measurement, and iteration
Experience designing products for multiple user groups and complex end-to-end journeys, ideally spanning both customer-facing and employee or operational experiences
Strong understanding of mobile product and UX best practices and the expectations of modern iOS and Android users
Ability to translate user problems and business objectives into product strategy, roadmaps, requirements, and prioritized backlogs
Experience partnering with Product Design and software engineering teams to develop and deliver digital products
Strong product discovery and analytical skills, including experience using user research, usability testing, feedback, behavioral data, product analytics, and KPIs to guide decisions and evaluate outcomes
Ability to navigate multiple stakeholders, user populations, dependencies, and competing priorities while maintaining strong product judgment and attention to delivery details
Strong verbal and written communication skills, with the ability to communicate product strategy, decisions, and tradeoffs to technical, operational, and executive audiences
Experience working with Agile product development teams
#LI-Remote
Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
