About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role Summary
The Product Manager – Money Movement supports the strategy, development, delivery, and ongoing evolution of digital payment capabilities across Wealth Management. This role manages products and client journeys spanning ACH, wires, internal and external transfers, bill payments, and related fraud and risk controls.
Working across Product, Technology, Operations, Risk, Compliance, Fraud, Legal, Design, and external partners, the Product Manager translates client and business needs into clear product requirements and executable plans. This individual owns assigned initiatives throughout the product lifecycle, balancing client experience, payment reliability, operational efficiency, fraud prevention, regulatory requirements, and delivery feasibility.
Major Responsibilities
- Manage assigned Money Movement products and client journeys, contributing to product strategy, roadmap development, prioritization, and execution.
- Lead initiatives from discovery through implementation and optimization, including requirements, process design, testing, operational readiness, launch, and post-launch assessment.
- Translate client, business, operational, and control needs into clear business requirements, epics, features, user stories, acceptance criteria, process flows, and measurable outcomes.
- Partner across Technology, Operations, Fraud, Risk, Compliance, Legal, Design, Service, and Product to deliver secure, intuitive, and scalable payment experiences.
- Incorporate key Money Movement controls, including authentication, authorization, transaction limits, fraud monitoring, verification, approvals, notifications, and exception handling.
- Collaborate with Technology to understand payment processing workflows, APIs, integrations, data flows, platform capabilities, and downstream dependencies, translating technical considerations into business impacts.
- Use client feedback, transaction data, operational insights, production issues, fraud trends, and industry developments to identify opportunities and inform product decisions.
- Identify opportunities to simplify payment journeys, automate manual processes, improve straight-through processing, strengthen controls, and enhance client and partner experiences.
- Partner with Agile delivery teams on backlog refinement, PI and sprint planning, dependency management, testing, defect resolution, implementation readiness, and releases.
- Monitor product performance through measures such as digital adoption, payment success rates, transaction volumes, exception rates, processing times, client satisfaction, and operational efficiency.
- Proactively manage risks, issues, decisions, dependencies, and delivery blockers while providing clear stakeholder communication on priorities, progress, and outcomes.
Required Qualifications, Capabilities, and Skills
- 4+ years of experience in product management, product development, payments, digital banking, financial services, business analysis, or a related discipline.
- Knowledge of banking and payment products, preferably including ACH, wires, account transfers, bill payments, transaction processing, or other digital Money Movement capabilities.
- Experience across the product development lifecycle, from discovery and requirements through implementation and post-launch support.
- Strong requirements-management skills, including experience developing epics, features, user stories, acceptance criteria, business requirements, and process flows.
- Understanding of how digital experiences connect with APIs, payment platforms, transaction-processing systems, fraud solutions, and downstream operations.
- Familiarity with fraud prevention, authentication, authorization, transaction limits, regulatory requirements, operational controls, and information security within payments.
- Strong analytical and problem-solving skills with the ability to identify client pain points, process gaps, controls, dependencies, and opportunities for simplification.
- Demonstrated ability to collaborate across Product, Technology, Operations, Risk, Fraud, Compliance, Legal, Design, and Client Service.
- Strong communication and stakeholder-management skills, including the ability to translate complex payment and technology concepts into clear business language.
- Ability to manage multiple priorities and dependencies while maintaining focus on delivery quality, risk, controls, and client outcomes.
- Experience working in Agile delivery environments and with tools such as Azure DevOps, Jira, Confluence, or Miro.
Preferred Qualifications
- Bachelor’s degree in business, finance, technology, information systems, or a related field, or equivalent education and experience.
- Experience in Wealth Management, Private Banking, Commercial Banking, Retail Banking, Payments, or FinTech.
- Experience with Money Movement capabilities such as ACH, wires, account-to-account transfers, bill pay, P2P payments, real-time payments, or payment authorization.
- Familiarity with payment concepts and standards including Nacha/ACH rules, Fedwire, SWIFT, ISO 20022, RTP®, FedNow®, settlement, returns, recalls, and exception processing.
- Experience with payment fraud, transaction monitoring, client verification, authentication, authorization, alerts and notifications, or transaction limits.
- Experience supporting API integrations, payment-platform modernization, digital transformation, or straight-through-processing initiatives.
- Knowledge of payment operations, including exceptions, investigations, returns, rejected payments, reconciliation, and servicing.
- Experience supporting user acceptance testing, production validation, implementation readiness, and post-launch monitoring.
- Familiarity with KPIs, product analytics, digital adoption, operational metrics, and performance reporting.
Salary Range:
$88,900 - 151,100 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
