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Bengaluru, Karnataka, India
Hybrid
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary
Join athenahealth's Patient Experience (PEX) division as a Product Manager for the Patient Messaging Zone in Bangalore. In this role, you will own a defined product area within Patient Messaging, driving the roadmap for AI-enabled communication capabilities that help patients and care teams connect efficiently and safely. You will work closely with engineering, data science, UX, and analytics teams to deliver messaging experiences that are usable, trustworthy, and grounded in responsible use of AI. This role partners closely with US-based product peers and reports to the Zone's product leadership in Bangalore.
About the Team
The Patient Messaging Zone brings together Product Management, Engineering, UX, Product Analytics, Data Science, and Patient Safety partners to improve how patients and provider staff communicate. The team is expanding its use of AI to reduce staff burden while keeping patients safe and informed. This role will help shape product decisions for an assigned area within that portfolio, working in close partnership with the Bangalore development organization and US stakeholders.
Essential Job Responsibilities
Product Strategy & AI-Enabled Delivery
Cross-Functional Execution
Collaboration Across Geographies
Expected Education & Experience
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
