Product Manager, Revenue Cycle Management

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

We are seeking a technical Product Manager, Revenue Cycle Management to join our team, focused on building and scaling systems that power claims reconciliation, adjudication, and end-to-end payment processing across our pharmacy network.

This role sits at the intersection of product, finance, and healthcare infrastructure, and is ideal for someone who enjoys working on complex, backend systems with real-world financial impact. You will contribute to products that ensure accurate claims processing, partner payments, and financial transparency across GoodRx’s ecosystem.

In this role, you will own well-defined product areas with guidance from senior team members, while developing deeper expertise in healthcare claims workflows, payment mechanics, and pharmacy systems.

Key Responsibilities:

• Own and drive execution for product initiatives related to claims reconciliation, adjudication workflows, and payment processing systems

• Partner with engineering, data, finance, and operations teams to deliver scalable solutions for transaction accuracy, exception handling, and financial reporting

• Translate complex claims and payment lifecycle requirements into clear product requirements, user stories, and acceptance criteria

• Support the development of systems that manage:

  • Claims ingestion and validation

  • Adjudication logic and rule processing

  • Reconciliation between pharmacy, PBM, and GoodRx systems

  • Payment calculation, disbursement, and tracking

• Analyze system performance and financial data to identify discrepancies, root causes, and optimization opportunities

• Collaborate with stakeholders to ensure alignment on financial accuracy, compliance, and operational efficiency

• Contribute to product roadmap planning and prioritization within your domain

• Develop a strong understanding of pharmacy workflows, claims standards (e.g., NCPDP), and payment systems

Basic Qualifications:

• Bachelor’s degree required

• 2–5 years of experience in product management, product operations, or a related role

• Experience working in healthcare, health tech, or pharmacy-related environments

• Exposure to pharmacy claims processing, payments systems, or financial reconciliation workflows

• Strong analytical and problem-solving skills with the ability to work through complex system interactions

• Ability to translate business and financial requirements into product solutions

• Experience working cross-functionally with engineering, data, and business teams

Preferred Qualifications:

• Experience working with retail pharmacies, PBMs, or healthcare claims systems

• Familiarity with claims adjudication processes and standards (e.g., NCPDP, switch transactions)

• Understanding of financial systems, payment processing, or ledger/reconciliation concepts (835 ERA transaction) 

• Experience with backend/platform products or APIs

• Comfort working with data (SQL or similar tools is a plus)

• Strong attention to detail, especially in financial accuracy and system integrity

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

$128,000.00 - $205,000.00

New York Office:

$118,000.00 - $188,000.00

Santa Monica Office:

$107,000.00 - $171,000.00

Other Office Locations:

$96,000.00 - $154,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or goodrx@myworkday.com addresses.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.