Product Manager, Vello

As a Product Manager III, you will drive the development and success of IDEXX's innovative veterinary software platforms, including Vello, designed to connect veterinary practices with pet owners. You will play a key role in shaping products that sit at the center of the veterinary ecosystem and directly impact how care is delivered to animals. 

Our Veterinary Software business is undergoing a significant transformation. What began as a supporting service for diagnostic customers has evolved into a core strategic offering. Today, we serve tens of thousands of veterinary practices worldwide with software that helps manage workflows, interpret diagnostic results, coordinate patient care, and strengthen connections with millions of pet owners. As part of this evolution, you will help build and grow the next generation of our software platform. 

Why this role matters 

This role is critical to shaping how veterinary practices connect with pet owners in a digital-first world. By driving the product experience for Vello and leading experimentation and Product-Led Growth (PLG) initiatives, you will help practices operate more efficiently, strengthen client relationships, and improve access to care and animal health outcomes. 

In this role

• You lead the ideation, development, and launch of innovative B2B and B2B2C veterinary software products 

• You own the product experience for Vello and drive experimentation and Product-Led Growth (PLG) initiatives 

• You conduct market and user research to identify customer needs, opportunities, and product enhancements 

• You gather, define, and prioritize product requirements while collaborating with internal and external stakeholders 

• You champion the product vision and serve as the subject matter expert across the organization 

• You develop and evolve product business cases, including cost-benefit analysis and initiative prioritization 

• You maintain and prioritize the product backlog, ensuring well-defined user stories and clear requirements 

• You lead sprint planning, backlog refinement, and ongoing Agile delivery activities 

• You collaborate closely with engineering, design, and marketing teams to deliver high-quality solutions 

• You provide ongoing support and guidance to engineering teams throughout the product development lifecycle 

• You proactively communicate product progress, insights, and outcomes to internal and external stakeholders 

• You measure product success using data, customer insights, and key performance metrics 

• You manage dependencies across teams and coordinate delivery within a cross-functional environment 

• You develop and execute product strategies and roadmaps aligned with customer and business objectives 

What you need to succeed

• Bachelor's degree in Business, Computer Science, Engineering, or a related field 

• Proven experience as a Product Manager or similar product management role 

• Demonstrated success managing products throughout the full product lifecycle 

• Experience working in B2B, B2C, or B2B2C environments 

• Strong ability to gather, define, prioritize, and communicate product requirements 

• Excellent written and verbal communication skills 

• Strong problem-solving skills with a hands-on and proactive approach 

• Experience working effectively with cross-functional teams in a matrixed organization 

• Experience driving customer-focused product strategies and business outcomes 

• Familiarity with Agile product development methodologies and practices 

What you can expect from us

• Structured onboarding and opportunities for continued professional growth 

• Competitive compensation, incentive opportunities, and comprehensive benefits 

• A collaborative environment focused on innovation and customer value 

• Ongoing learning and development opportunities 

• The opportunity to help shape products that improve the lives of veterinarians, pet owners, and animals worldwide 

Why IDEXX 

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. 

Within IDEXX Veterinary Software, we are transforming how veterinary teams manage workflows, connect with clients, and deliver care. Our solutions help practices operate more efficiently while strengthening engagement with pet owners and improving patient outcomes.