Product Owner

Job Type:

Build a brilliant future with Hiscox
 

Role Overview

We are seeking a delivery-focused Product Owner to join a Value Stream, working with a cross-functional team to deliver valuable, outcome-driven change across our business capabilities. This role may operate across different domains (e.g. Reinsurance, Claims, Data), requiring the ability to quickly understand new problem spaces and focus on delivering the highest value outcomes.

As Product Owner, you are responsible for ensuring the team is working on the right priorities to deliver business value. You will work closely with internal and external stakeholders to identify, prioritise, deliver, and manage the adoption of features. You will own complex problems, help shape solutions, and ensure that delivered outcomes are adopted and deliver measurable value. You are expected to operate beyond backlog management — influencing direction, challenging assumptions, and driving continuous improvement in how products and change are delivered

You will also work closely with the Product Manager to contribute to product direction, with a primary focus on day-to-day delivery, ensuring outcomes align to business objectives and that products and services remain operational and fit for purpose

About Hiscox Re

Hiscox Re is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people’s capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision.

Key Responsibilities

• Customer Focus and Value Definition – Act as the voice of the customer, representing user needs within the team and ensuring delivery is focused on achieving meaningful business outcomes. Translate ambiguous business problems into clear, outcome-focussed delivery goals

• Backlog Management and Prioritisation – Own and proactively manage a complex, multi-stream product backlog aligned to business priorities and OKRs, ensuring a clear and continuous flow of work for the delivery team

• Features and Requirements Definition – Facilitate workshops to define and shape work, assess value, and ensure priorities are focused on delivering maximum impact; capture and refine requirements into clear, well-defined deliverables with robust acceptance criteria

• Stakeholder Management – Build strong relationships with a wide range of internal and external stakeholders, enabling effective collaboration between the business and technology, with fast feedback loops to deliver outcomes. Act as a trusted advisor to stakeholders, providing insight on trade‑offs, sequencing, and delivery options

• Product Vision and Team Engagement – Champion the product vision and direction in a way that engages and motivates the team, fostering strong ownership, alignment, and overall team health

• Innovation – Bring an innovative approach to product ownership, exploring how emerging tools (including AI) can enhance how work is defined, delivered, and continuously improved

• Service Delivery and Continuous Improvement – Own and lead the continuous improvement of services, capabilities, and applications, driving efficiency, scalability, and reliability while incorporating user feedback to improve experience, adoption, and overall outcomes

The Candidate

• Reporting: Reports to the Product Manager

• Direct Reports: None – you manage the Product

• Key Partners: Product Managers, Change Manager, Flow Engineers, Lead Product Owner, Engineering Chapter Leads, and Business Stakeholders and Sponsors (Underwriting, Pricing, Operations, Risk, Finance, Data).

The successful candidate will be a skilled and highly motivated Product Owner with strong business acumen who is comfortable working in a rapidly evolving and fast-paced environment. They must possess the ability to ruthlessly prioritise and maintain focus, effectively communicating complex concepts to both technical and non-technical audiences. The ideal candidate will have a strong understanding of agile principles, be experienced in lean environments, and have proven success in fostering a collaborative, engaged, and high-performing squad environment.

Must Haves:

• Experience as a Product Owner or in a similar role for 4+ or more years.

• Demonstrated success in delivering complex change initiatives with high levels of uncertainty. Focused on results and outcomes over output and adhering to methodologies.

• Excellent communication, facilitation, and interpersonal skills with the ability to effectively collaborate with diverse technical and non-technical stakeholders.

• Proven ability to support and get engineering teams truly engaged and excited, fostering a positive and collaborative work environment.

• Financial acumen – how to build compelling and good quality business cases and understand ROI

• Experience in creating and tracking clear and concise OKRs

• Strong understanding of agile principles and experience working in lean and fast-moving environments – optimising flow and productivity and promoting good collaboration. Understanding how to track the success and adoption of change, and how to measure: that desired outcomes are achieved; great useability and customer satisfaction; and overall success of the change initiative

Desirable:

• Certified Agile Product Owner

• Experience working Jira, Confluence, Lucid Chart

• Experience working with emerging technologies

• Experience in Insurance and/or Reinsurance

If you are a Product Owner with a passion for driving positive change and transformation, we invite you to apply for the position of Product Owner at Hiscox Re. Join our team and be a catalyst for transformation in a dynamic and forward-thinking organization.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Work with amazing people and be part of a unique culture