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Please review the job profile below and apply today!
As a Product Owner, you will serve as a key business leader shaping the future of Meijer’s digital capabilities. You’ll own a business product area whether in Meijer eCommerce, Meijer Loyalty, Meijer Internal Tools & Systems, or Voice of the Customer and act as the strategic voice of the business in translating goals, customer needs, and operational realities into actionable solutions for our IT partners. You’ll bring clarity, direction, and momentum to crossfunctional product teams, ensuring that technology investments deliver meaningful value to our customers and business. If you’re passionate about championing business needs and influencing digital strategy, this role gives you the platform to drive big impact.
What You'll Be Doing
- Own and articulate the business vision for your product area, shaping how customers and team members interact across digital and instore touchpoints.
- Serve as the business’s decision maker for your agile team(s), guiding direction and ensuring alignment with business priorities.
- Translate business strategies into clear product roadmaps, working closely with IT partners to bring new experiences, capabilities, and enhancements to life.
- Drive product initiatives end-to-end, ensuring features support key business goals—customer engagement, loyalty growth, operational efficiency, and seamless experience.
- Lead with a strong business perspective, prioritizing backlog items based on business impact, customer value, and feasibility.
- Partner closely with engineering, UX/UI, analytics, loyalty, merchandising, marketing, and customer care teams to deliver solutions that move the business forward.
- Champion the voice of the customer, ensuring feedback, sentiment trends, and insights shape product direction and business decisions.
- Analyze business and customer data—including loyalty performance, VoC themes, buying behavior, and market trends—to refine strategy and inform decision making.
- Advocate for a cohesive omnichannel experience, ensuring digital and instore interactions work together to support business goals.
- Bridge communication between business and IT, clarifying requirements, resolving ambiguity, and ensuring teams move in lockstep.
- Actively participate in agile ceremonies, representing the business perspective and ensuring work remains aligned to strategic outcomes.
- Share updates and insights with transparency, keeping leaders and partners aligned on progress, risks, and results.
What You Bring With You (Qualifications)
- Bachelor’s degree or equivalent experience.
- 2–4 years of business experience in Merchandising, Retail, Loyalty, eCommerce, Omnichannel, or Voice of Customer.
- Strong understanding of VoC programs, customer feedback insights, loyalty drivers, and customer engagement strategies.
- Business understanding of retail operations, digital commerce, and customer behavior.
- Ability to translate business objectives into clear product requirements and prioritization frameworks.
- Basic awareness of SEO/SEM principles.
- Strong analytical mindset with the ability to interpret customer and business data to guide decisions.
- A proactive, business led approach focused on delivering measurable value and improving customer sentiment.
- Ability to confidently communicate and present business priorities to IT teams and cross functional partners.
- Quick learner with ability to master business systems and identify opportunities to reduce friction or enhance experience.
- Highly organized, detail oriented, and comfortable managing multiple business driven priorities.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite.
- Awareness of compliance, IP, and business governance considerations.
