Product Owner - Enterprise Services

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role

We have an exciting opportunity for a Product Owner to join Crown’s technology team, playing a pivotal role in defining, prioritising and delivering product outcomes aligned to business objectives and enterprise technology strategy. This role ensures that applications and solutions are fit‑for‑purpose, scalable and enable the business to operate effectively within evolving IT structures.

Responsible for end‑to‑end product lifecycle management, the Product Owner works closely with business stakeholders, delivery teams, architecture and engineering to translate strategic intent into clear priorities, roadmaps and measurable outcomes. This role balances short‑term delivery with long‑term system sustainability, optimisation and innovation.

Key responsibilities include:

• Owning and managing the product vision, roadmap and backlog to deliver measurable business value
• Partnering with business and technology stakeholders to align priorities, manage expectations and support informed decision‑making
• Leading product delivery through clear requirements, continuous feedback loops and engagement with delivery teams
• Applying systems thinking and capability mapping to identify optimisation, consolidation and future investment opportunities
• Ensuring solutions are scalable, viable and aligned with enterprise architecture and technology strategy

About You

This role suits a confident Product Owner with strong stakeholder influence and the ability to operate in complex environments with competing priorities. You are commercially minded, technically literate and comfortable making pragmatic decisions that balance constraints, delivery and long‑term outcomes.
You bring a structured yet adaptable approach, communicate effectively across business and technical audiences, and thrive in environments experiencing change, ambiguity and evolving delivery models.
You will bring:

• Strong stakeholder management and influencing capability, including the ability to push back constructively
• Proven experience owning product backlogs, roadmaps and delivery outcomes in complex environments
• Strategic and systems thinking capability, including understanding of enterprise landscapes and dependencies
• Solid technical acumen and familiarity with delivery frameworks such as Agile and ServiceNow environments
• Excellent communication skills with the ability to translate between business, technical and delivery teams
   

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.