Product Owner - HICAPS

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Maximum Term/Fixed Term (Fixed Term)

MAIN RESPONSIBILITIES

• The Product Owner represents the voice of the customer and delivers the vision and roadmap for Transaction Banking domain.

• Contribute to and lead the discovery and delivery of new initiatives based on customer and banker needs, business value and regulatory requirements, balanced with technical do-ability and risk (desirability, feasibility, viability). 

• Keep the team focus on the highest priority work and liaises with stakeholders to descope work for the team that extends beyond their velocity for the sprint.

• You are a trusted servant leader for your squad, supporting members to understand the squad mission and foster accountability for the work to be done, to collectively deliver on commitments.

• You utilise your strong communication and ability to influence others when coordinating and engaging with stakeholders and teams to achieve end to end outcomes. 

• You represent the voice of the Customer and Colleague when developing the product roadmap. You also keep this voice front of mind to prioritise, balancing what is realistic with what will make a difference and challenge the status quo.

• You are responsible for managing stakeholders on behalf of the squad and provide both sides with the transparency and visibility required.
  You are comfortable with being uncomfortable, continuously learning and improving; valuing progress over perfection. 

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS & EXPERIENCE

Experience

• 5-7+ years experience in Banking including at least 4+ years Product Owner experience

• Detailed knowledge of financial services and the Credit Card lifecycle from both a consumer, merchant, issuing and acquiring stand point

• 7-8 years of experience mobilising and supporting cross functional and self managing teams across multiple providers to accomplish outcomes

• Experience working with agile ways or working and familiarity with human centred design techniques

• Ability to create and convey a vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals in line with domain cadence

• Comfortable playing a leadership role, including leading workshops through the discovery, development and operational usage stages of development

• Ability to innovate, adapt and grasp new skills and content

• Proven analytical skills and evidence based decision making 

• Project delivery and knowledge of the software development cycle
   

Essential capabilities

• Leadership of a high performing squad

• Strong business acumen, critical thinking, analytical and data driven decision making skills 

• Structured problem solving mindset focusing on a test and learn approach Product over project mindset

• Ideation and Design:  Own the vision/direction of an experience including definition of product roadmap (strategy), research industry & technology trends to create new value propositions, prioritise & maintain Product Backlog, work closely with the team to define what needs to built in the form of initiatives and features

• Planning and Engagement: Agree the customer and commercial outcomes to be delivered by cycle, establish the cycle plan based on capacity and technology sequencing, set sprint goals, determine/establish optimal resource mix, and build senior leader relationships to ensure alignment and engagement 

• Delivery and measurement: Enable delivery through responding to key questions, make decisions, review work items, plan, track & report progress, measure success/learnings

Other capabilities

• Experience with human centred design, product story telling and product leadership 

• Familiar with tooling such as Clarity, Grace, Confluence, Figma, Fiserv product suite and frontline banking systems

Qualification Requirements

• Tertiary qualified with a Degree in Finance or Business and preference to post graduate qualifications

THE BENEFITS AND PERKS
 

1. Generous compensation and benefit package

• Attractive salary and benefits 

• 20-day annual leave and 7-day sick leave, etc. 

• 13th month salary and Annual Performance Bonus 

• Premium healthcare for yourself and family members 

• Monthly allowance for team activities 

• Premium welcome kit and frequent appreciation gifts  

• Extra benefits for long-term employees

2. Exciting career and development opportunities 

• Large scale products with modern technologies in banking domain 

• Clear roadmap for career advancement in both technical and leadership pathways 

• Well-structured learning and development programs (technical and soft skills)  

• Sponsored certificates in both IT and banking/finance 

• Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc. 

• English learning with native teachers 

• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance   

• Well-equipped & modern Agile office with fully stocked pantry  

• Special programs to improve your physical and mental health  

• Annual company trip and events   

• A solid talented team behind you – great people who love what they do 

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
 

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.