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Pittsburgh, Pennsylvania, United States
Onsite
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We are seeking a Product Owner to help shape and deliver products that meet customer needs and stand out in a competitive market. In this role, you will evaluate current and future product lines by analyzing market trends, customer requirements, and product specifications, while assessing new product ideas and enhancements. You will play a key role in bringing new products to market by defining product requirements, supporting development programs, preparing return-on-investment analyses, and establishing timelines in partnership with development and service delivery teams. You will also collaborate closely with Marketing to launch and promote new offerings through integrated plans spanning sales, advertising, and production. In addition, you will help determine product pricing and ensure operational requirements are successfully completed to support product readiness and long-term success.
Responsibilities
Provide support to clients on product features and respond to technical inquiries
Resolve customer issues related to installation, operation, maintenance, product application, and compatibility
Troubleshoot problems, identify root causes, and recommend corrective actions
Apply workflow and process management knowledge to improve product usage and client outcomes
Support product adoption by helping define features and sharing customer feedback with the product team
Collaborate across departments to communicate client needs and represent the voice of the customer
Assess new technologies, innovations, and approaches that may accelerate the product roadmap
Contribute to product technology, architecture, design, and implementation of consistent methodologies, as needed
Complete routine assignments using established procedures and practices
Meet deadlines and objectives while working under guidance from more experienced team members
Qualifications
Bachelor’s degree or equivalent education and/or relevant work experience
Entry-level professional experience or demonstrated exposure to product support, technical support, client service, or a related field
Understanding of procedures and concepts within own discipline and basic knowledge of related disciplines
Strong analytical and problem-solving skills
Ability to use existing procedures to solve routine or standard problems
Effective verbal and written communication skills
Strong interpersonal skills with the ability to exchange straightforward information and confirm understanding
Ability to work collaboratively across teams and functions
Demonstrated ability to learn quickly and develop technical competence through structured assignments
Preferred Qualifications
Experience supporting clients in a product, technical support, or operations environment
Familiarity with workflow and process management concepts
Exposure to product lifecycle, implementation, or client-facing technology solutions
Interest in product development, innovation, and client experience improvement
Compensation Range: The salary range for this position is between $70,000 - $80,000.
Bonus Eligibility: Bonus Eligible
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is August 1, 2026
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
