Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected, valued, and empowered to contribute to the company's success.
As a Product Owner II within PNC's Technology organization, Site Reliability Center, you will be based in Pittsburgh, PA, Philadelphia, PA, Strongsville OH, Dallas, TX, or Phoenix, AZ, and support enterprise-scale backend and platform technologies that enable reliability, monitoring, observability, and analytics across the firm.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Role Summary
PNC is seeking a Technical Product Owner II for the Site Reliability Center to support enterprise backend platforms. This role blends product ownership with hands-on delivery execution and requires strong Business Analysis capabilities within a complex, highly regulated environment.
The Product Owner II typically supports defined platforms or domains and works in close partnership with engineering, architecture, site reliability, operations, and vendor partners to ensure successful delivery and ongoing platform stability.
Key Responsibilities
Product Ownership & Planning
Serve as the Product Owner for assigned platforms, ensuring alignment to business objectives, technical direction, and operational priorities
Own product roadmaps, including annual planning and quarterly planning activities
Drive prioritization decisions balancing operational needs, risk reduction, and delivery commitments
Identify and manage dependencies across workstreams
Backlog & Delivery Execution
Maintain end-to-end ownership of the product backlog, including buildout, refinement, and prioritization
Translate business, technical, and operational requirements into clear, actionable user stories
Partner with Scrum Masters and Engineering teams to support sprint planning and delivery execution
Perform documentation activities, including requirements documentation, process flows, and platform artifacts
Technical & Operational Focus
Demonstrate working knowledge of enterprise platforms and site reliability principles
Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, and performance
Support operational stability by incorporating risk, incident, and performance considerations into backlog prioritization
While this role is not responsible for hands-on engineering, a strong technical aptitude and ability to engage in deep technical discussions with platform teams is essential.
Stakeholder & Vendor Engagement
Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations
Support vendor relationship management, including participation in roadmap alignment and issue resolution
The Product Owner II serves as a key liaison across internal teams and external partners, ensuring transparency, alignment, and timely communication.
Required Qualifications
Experience functioning as a Product Owner in an Agile environment
Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience
Experience owning product backlogs, prioritization, and delivery execution
Technical aptitude with backend, platform, or enterprise systems
Strong written and verbal communication skills and experience working within Agile/Scrum frameworks
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Owns the vision and the definition of the product. Serves as the voice of the customer. Provides guidance to concentrate the Scrum Team(s) effort on correct priorities based on business value.
- Defines and conveys the vision to the team(s) in order to address client requirements to meet business objectives.
- Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
- Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog. Serves as the primary point of contact for questions from the team(s).
- Accepts delivery of working product from the Scrum Teams(s). Reviews and validates Scrum Team(s) working product. Socializes the delivery of business value and outcomes of the iteration to various stakeholders.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Agile Methodology, Communication, Customer Solutions, Data Visualization, Prioritization, Scrum, Team Player, User Experience (UX) Design
Competencies
Agile Development, Business Acumen, Design Thinking, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Matrix Management, Organizational Leadership, Planning and Organizing, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $75,000.00 – $150,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 06/09/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
