Product Owner Patient Services (Healthcare Technology)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role:

We are seeking a Product Owner to lead the delivery of digital solutions supporting Patient Services, including patient support programs and specialty pharmacy systems.

In this role, you will become deeply embedded in McKesson Canada’s service offerings, building strong knowledge of patient support programs, internal workflows, and Biopharma Manufacturer needs. You will serve as a key partner in translating business priorities into scalable digital products that improve patient access, outcomes, and operational efficiency.

Your primary focus will be on Biopharma Manufacturer priorities, integrations with our patient support program and specialty pharmacy platform, and ensuring solutions effectively support both internal teams and patient needs across the healthcare ecosystem.

What You’ll Do:

• Own and prioritize the product backlog, aligning delivery with patient, client, and business needs.
• Develop and communicate a clear product vision and roadmap for Patient Services technology.
• Become a subject matter expert in McKesson’s patient support programs and Biopharma services, including internal and customer-facing processes.
• Partner closely with stakeholders to understand and translate Biopharma Manufacturer priorities into product features and enhancements.
• Lead the design and delivery of solutions that integrate patient support programs with specialty pharmacy and healthcare systems.
• Translate requirements into user stories, acceptance criteria, and detailed product documentation.
• Drive Agile delivery through Sprint planning, backlog grooming, stand-ups, and retrospectives.
• Collaborate with engineering, UX, and data teams to deliver scalable healthcare technology solutions.
• Ensure products effectively support patient data workflows, integrations, and compliance requirements.
• Lead UAT and release activities, ensuring quality and business readiness.
• Monitor product performance and leverage data insights and KPIs to drive continuous improvement.
• Act as a bridge between business, technology, and external partners to enhance the end-to-end patient experience.

Basic Requirements:

• Bachelor’s degree or equivalent experience.
• 7+ years of experience in Product Management or Product Ownership.
• Proven experience as a Product Owner within healthcare technology environments.
• Experience working with patient support programs, specialty pharmacy systems, or healthcare platforms.
• Strong understanding of patient data, healthcare workflows, and data privacy considerations.
• Hands-on experience with Agile/Scrum methodologies.
• Demonstrated experience managing product backlogs, user stories, and documentation requirements.
• Experience working with cross-functional teams (engineering, data, UX).

Preferred Skills/Experience:

• Experience in Biopharma Manufacturer programs or health benefits environments.
• Exposure to system integrations (APIs, EMR/EHR, pharmacy systems).
• Experience with digital health platforms or enterprise healthcare technologies.
• Background in patient support program operations or specialty pharmacy services.
• Strong stakeholder management across clinical, operational, and external partner groups.
• Bilingual (English/French) is an asset.

Work Arrangement & Travel:

• Hybrid role – required to work in-office a minimum of 2 days per week.
• Occasional travel may be required for stakeholder or partner engagement.
• Standard office environment with extended computer use.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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