Product Quality Engineer

THE ROLE

Everpure (formerly Pure Storage) is looking for a Product Quality Engineer to join our Global Supply Chain Operations Engineering team. In this exciting, multidisciplinary role, you'll play a crucial part throughout our product lifecycle, collaborating with counterparts in Hardware, Test, and Supply Chain to drive continuous improvement and meet product quality KPIs. If you enjoy tackling complex challenges and delivering world-class data storage solutions, this is a great opportunity to make a direct impact.

WHAT YOU'LL DO

• Manage Product Quality: Drive product quality from new product introduction (NPI) through to sustaining production, covering everything from PCBA manufacturing to system integration and customer support.
• Improve Manufacturing & Design: Actively participate in the development of new products, providing critical manufacturing input to design and engineering teams to ensure designs are optimized for production.
• Lead Root Cause Analysis: Coordinate failure analysis with suppliers to determine the root cause of issues and implement corrective actions.
• Drive Process Improvement: Improve manufacturing operations processes and establish quality standards and key performance indicator (KPI) metrics to enhance efficiency and consistency.
• Provide Technical Direction: Offer technical expertise to troubleshoot failures, investigate new manufacturing technologies, and assist in value engineering and cost-reduction activities.
• Ensure Design Excellence: Evaluate and enhance the engineering design verification process to release products with zero design defects into production.

WHAT YOU BRING

• Bachelor's degree in Electrical Engineering, Industrial Engineering or a related technical field.
• 6+ years of expertise in product quality, field quality or manufacturing engineering within a high-tech operations environment.
• Technical Product Expertise: Experience in PCBA, subassembly, and system-level manufacturing processes, including extensive experience in hardware validation, debug, and failure analysis within server or storage environments.
• Quality & Reliability Frameworks: Expert application of core quality methodologies (8D, 5 Whys, DFx, PFMEA) and reliability engineering principles, with the ability to develop on-going reliability test (ORT) procedures and failure prediction models.
• Data-Driven Mindset: Proven ability to utilize analytics dashboards and project management frameworks to resolve complex technical challenges and drive accountability within a Contract Manufacturing (CM) environment.
• Quality Data Analysis: Proven experience in identifying trends, monitor performance metrics, and drive continuous improvement initiatives.
• Reliability Engineering Expertise: Proven background in Reliability Engineering with a specific focus on developing and standardizing On-Going Reliability Test (ORT) procedures and protocols, designing and maintaining Product Reliability Dashboards, and forecast failure rates and proactively mitigate risks.
• Server Storage Debugging: Preferred experience with hands-on experience in field failure analysis and hardware debugging within the server storage industry is highly desirable.
• Excellent project management skills with a track record of successful issue resolution.
• Lean Six Sigma certification (Green/Black Belt), Agile PLM, or Netsuite ERP experience is a plus.
• We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara, CA office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

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