Job Description Summary
The purpose of this role is to position Sandoz as the preferred industry partner in Belgium while executing on the company’s growth objectives in the designated region of Belgium. The successful candidate will champion a customer-centric and collaborative mindset in that region to drive adoption of key hospital & biosimilars products, nurture customer relationships in public and private Hospital’s clinics (hereinafter referred to as our “key accounts”) and execute on Sandoz Belgium BU and product strategy. The candidate shall be able to work in a fast-moving environment and navigate uncertainty with optimism and drive
Job Description
- Work towards achieving sales, productivity & other performance targets within aligned budgets and timelines.
- Interact with Key HCPs in the designated region of Belgium to address their professional needs and promote Sandoz products in select therapeutic areas. Such interactions can be done face to face in hospitals/clinics/symposiums/other events, or virtually using different types of channels also as per strategy.
- Interact with special target customers in accordance with the agreed plan (number, segments, ratio)
- In doing so, drive the execution of customer-centric projects set-up by the team consistently nurture customer relationships, and handle customers’ enquiries and/or complaints professionally, in accordance with company’s procedures (when/if applicable)
- Ensure consistent and compliant reporting of these interaction activities.
- Foster close teamwork with the tender team and co-develop short-and long-term strategies for key accounts/hospital networks within the tender landscape.
- Consistently enhance your knowledge of the sector and shape your key account strategy. This includes, but is not limited to, owning your segmentation, and targeting plan.
- Ensure a strong territory management.
- Collaborate with the team to ensure an optimal allocation of promotional budget, and work with them to create relevant patient-centric marketing materials and projects.
- Continuously develop knowledge of Sandoz products & services, strategy and competition.
- Proactively uses various digital channels.
- Drive continuous improvement on common tools, processes and capabilities relevant to the role
- Participate in cross functional activities such as regional business coordination.
- Contribute to better understand the needs of the customers by collecting and sharing relevant insights.
- Contribute to other teams' big bold objectives (e.g Input on professional materials for KOL, create promotion material and marketing messages in cooperation with Medical & Marketing)
- Proactively supports all Change Management initiatives.
- Bachelor’s degree or equivalent.
- >7 years experiences in Specialty products.
- Successful track record of key account relationship management.
- Established network of HCP’s and account management in the designated region of Belgium.
- Experience using digital platforms
- Navigating uncertain and fast-paced environment.
- Fluency in Dutch, French and English (both written and spoken language)
- Ability to derive business insights and share competitive updates.
- Strong willingness to learn & problem-solving mindset.
- Drive for results and energy.
- Ability to contribute to the company culture.
Key performance indications (KPI’s)
- Achievement of sales revenues and execution of call plan vs. targets.
- Customer’s satisfaction and customer relationship building.
- Sales planning & reporting.
Skills Desired
